Stegnii Viktor
Summary
Results-driven professional focused on delivering exceptional support for customer needs. Successfully manages concerns and resolves conflicts to maximize customer satisfaction. Offers strong background in customer relations and communication.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Flight Attendant
Air Arabia
12.2017 - 10.2023
- Ensured safety and comfort of customers onboard aircraft.
- Greeted passengers, assisted with boarding, onboard announcements.
- Performed pre-flight cabin checks to maintain operational safety equipment.
- Responded to passenger emergencies to provide first aid.
- Served beverages and food items.
Banquet and Restaurant Supervisor
Summer Palace Restaurant
05.2015 - 10.2017
- Organized banquet storage and areas to facilitate banquet functions.
- Supervised and mentored kitchen and serving tables.
- Arranged furniture, equipment and floor plan.
- Supervised set up of banquet food stations and coordinated service.
- Prepared for different types of events, following service standards.
Bar Waiter
Ajman Saray The Luxury Collection Resort
01.2014 - 05.2015
- Assisted with bartending duties during high-volume shifts.
- Maintained clean and organized bar area.
- Anticipated guest needs and provided proactive service.
- Explained daily specials and beverage promotions to exceed daily sales goals.
- Served food and beverages with attention to customer needs.
Grounds Maintenance Landscaper
Schroeder's Flowers
03.2011 - 11.2011
- Building, setting up and taking down different types of greenhouses.
- Maintained plant health, sale and shipment, packing, delivery.
- Transferred materials to designated areas using trucks, electric carts, tractor.
Grounds Maintenance Worker
Yogi Bear's Jellystone Park Camp Resort
05.2010 - 10.2010
- Ground maintenance, painting, trimming, weeding, and general clean-up.
- Edged and mowed lawns, flowerbeds and landscape features.
- Planting flowers, grass, trees, and bushes.
- Removed debris and waste from outdoor areas.
Education
Bachelor of Food Technologies -
Sumy National Agricultural University (SNAU)
Sumy., Ukraine 04.2016
Skills
- Crew Resource Management
- Costumer service
- Company Culture and Values
- Following SOPs
- Food and Beverage Service
- Passenger Care
- Emergency Drills
- Time Management
Certification
- Emergency Medical Service Training Course 2017
- Airbus 320 Cabin Crew Training Course 2017
- Safety and Emergency (SEP) Training Course 2017
Languages
English
Full Professional
Ukrainian
Full Professional
Russian
Bilingual or Proficient (C2)
Timeline
Flight Attendant
Air Arabia
12.2017 - 10.2023
Banquet and Restaurant Supervisor
Summer Palace Restaurant
05.2015 - 10.2017
Bar Waiter
Ajman Saray The Luxury Collection Resort
01.2014 - 05.2015
Grounds Maintenance Landscaper
Schroeder's Flowers
03.2011 - 11.2011
Grounds Maintenance Worker
Yogi Bear's Jellystone Park Camp Resort
05.2010 - 10.2010
Bachelor of Food Technologies -
Sumy National Agricultural University (SNAU)
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