Victor Rego
Bolton
Summary
Driven and results-oriented professional with extensive experience in team leadership and operational efficiency, notably at Aldo Shoes. Excelled in optimizing inventory, enhancing customer satisfaction, and mentoring future leaders, showcasing exceptional problem-solving and communication skills. Achieved significant performance improvements by implementing strategic initiatives and fostering a collaborative work environment.
Overview
18
18
years of professional experience
Work History
Warehouse Worker
Amazon
09.2020 - Current
- Consistently lifted materials weighing as much as 50 pounds.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Ensured accurate order fulfillment by diligently cross-checking pick lists against packed items for consistency.
- Reduced order processing times with streamlined picking, packing, and shipping procedures.
- Promoted a positive work environment by actively participating in team-building activities and taking initiative in group projects.
- Contributed to achieving team goals with consistent punctuality, reliability, and adherence to established performance standards.
Manager
Aldo Shoes
05.2007 - 02.2020
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Maximized performance by monitoring daily activities and mentoring team members.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
St Augustine
BramptonSkills
- Packaging and labeling
- Picking and packing
- Self-motivated and disciplined
- Cleaning and organizing
- Order picking
- Attention to detail
- Problem-solving
- Willing to learn
- Verbal and written communication
- Time management
- Complex Problem-solving
- Punctual and dependable
Timeline
Warehouse Worker
Amazon
09.2020 - Current
Manager
Aldo Shoes
05.2007 - 02.2020
High School Diploma -
St Augustine
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