Victor Perez
Pomona
Overview
23
23
years of professional experience
1
1
Certification
Work History
Pre Need Sales
Funerarias Del Angel
Chino, CA
04.2025 - 11.2025
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Organized and detail-oriented with a strong work ethic.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Family Service Counselor
Rose Hills Memorial Park
Whittier, CA
04.2008 - 06.2010
- Managed case documentation and maintained accurate records for client interactions and services provided.
- Trained new staff on best practices in family counseling and client engagement strategies.
- Implemented process improvements that enhanced client satisfaction and service efficiency.
- Evaluated client progress regularly, adjusting intervention strategies as needed to optimize outcomes over time.
- Enhanced family communication by conducting effective counseling sessions and implementing tailor-made solutions.
- Assisted with advanced arrangements for individuals and couples.
Family Service Counselor
Stewart Enterprises Inc
Catholic Mortuaries
02.2003 - 03.2007
- Facilitated family consultations to identify and address individual needs and preferences.
- Developed personalized service plans to assist families in navigating memorial processes.
- Collaborated with funeral directors to ensure seamless service delivery for clients.
- Assisted families in understanding legal and financial aspects of funeral services.
- Educated clients on available options, fostering informed decision-making during sensitive times.
Education
GED -
South Gate Adult School
South Gate, CA07-1995
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
Certification
- Licensed [Job Title] - [
- state of California to transact with funeral insurance
Date
2023-10-01, 2023-10-01
Languages
Spanish
Full Professional
Timeline
Pre Need Sales
Funerarias Del Angel
04.2025 - 11.2025
Family Service Counselor
Rose Hills Memorial Park
04.2008 - 06.2010
Family Service Counselor
Stewart Enterprises Inc
02.2003 - 03.2007
GED -
South Gate Adult School