A motivated and driven individual seeking a career opportunity with a reputable organization to apply my training and skills while expanding my knowledge and expertise.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Selector
Metro Incorporation
01.2024
Readily met the needs of customers by answering questions, directing them through the store, retrieving items from the stockroom, and packing and carrying purchases
Efficiently stocked shelves and display areas in an appealing manner
Maintained the cleanliness of the store (sweeping, shelving duties)
Personal Support Worker
Wyndham Manor
01.2005
Ensured potential residents and residents' family members were greeted when entering and directed to proper personnel to resolve concerns
Used knowledge of cognitive impairment symptoms/stages for social support
Tracking and reporting dietary intake, outtake
Accurate reporting and documenting of resident's condition and progress
Selector
Loblaws
01.2016 - 01.2023
Effectively bagged and packed purchases for customers or for shipment or delivery to customer
Assisted team members with unloading, receiving, and stocking new delivered goods
Interacted with customers and helped answer any questions
Description of tasks and responsibilities
Loss Prevention Investigator
HMV
01.2006 - 01.2011
Ensured the safety of store workers and customers by applying law and regulation knowledge while surveying the storefront
Aided in the detection of shoplifting and theft and followed protocols when detaining suspects (calling authorities, alerting store manager, etc.)
Utilized various tools (CCTV/Camera Surveillance) for external/internal thief deterrent
Grocery Clerk
Dominion Centre
01.1996 - 01.2006
Maintained a tidy and orderly workspace and helped oversee general cleaning duties distribution amongst cashier team (returning items to their aisle, wiping down counters and sweeping)
Greeted and eagerly assisted customers while handling purchases, payments and refunds
Usher
Cineplex
01.1990 - 01.1995
Greeted customers, checked movie tickets, and directed guests to their appropriate theatre or other amenities
Settled seating disputes
Worked with team members to complete theatre cleaning duties (sweeping, mopping, etc.) following the film showing
Education
Interdisciplinary Studies Diploma -
Ontario College of Art and Design
01.1997
Art Fundamentals Certificate - undefined
Centennial College
01.1991
O.S.S.D. - undefined
Mary Ward Catholic High School
01.1989
Skills
Exceptional customer service and communication skills
Ability to work with little to no supervision independently or as a team member
Proven ability to comply with health and safety procedures and policies
Punctual individual who can multitask
Strong computer knowledge and proficiency in iOS and Windows operating systems, and MS Office 365 (Word, Excel, PowerPoint and Publisher)
Adequate knowledge about software including Unix, basic visual, programming and working knowledge of Java
Keyboarding speed of 25 WPM
Certification
First Aid, CPR and Non-Violent Crisis Intervention Certification
Workplace Hazardous Materials Information System (WHMIS) 2022
Dangerous Goods Training, Humber College 2015
Straight Truck Training Class G to DZ (pending renewal), Humber College 2015