Victor Ortega
San Jose
Summary
Results-driven maintenance professional with expertise in resolving guest issues efficiently. Known for strong multi-tasking, teamwork, and adaptability in fast-paced environments.
Skilled in addressing electrical and plumbing issues, while effectively collaborating with teams to ensure seamless operations and guest satisfaction.
Overview
10
10
years of professional experience
Work History
Maintenance/Prevention Maintenance
Cecilia Hidalgo
Palo Alto, CA
03.2023 - 07.2026
- Resolve guest issues such as A/C, TV's issues, restroom issues as toilet, sink, shower.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Electrical problems lights, outlets, connections.
- Monitor PH and Chlorine levels
- Communication with the guest
Store Manager
Auntie Anne's Pretzels
San Jose, CA
06.2019 - 03.2023
- Directed daily operations to ensure optimal store performance and customer satisfaction.
- Trained and mentored staff on product knowledge and customer service excellence.
- Implemented inventory management systems to maintain stock levels and reduce waste.
- Managed employee, bank, schedules, sales and multi-tasks daily duties.
Janitorial Worker
N.J.S.I.Nationwide Janitorial Service, Inc.
Milpitas, CA
11.2016 - 06.2019
- Maintained cleanliness and sanitation in commercial and residential facilities.
- Operated cleaning equipment, including floor scrubbers and vacuums, for optimal efficiency.
- Conducted routine inspections to ensure compliance with safety and health standards.
- Trained new staff on proper cleaning techniques and safety protocols.
- Monitor the use and inventory of spare parts.
Education
High School Diploma -
CETIS No7
MexicoSkills
- Multi task
- Experience on hand and heavy equipment
- Knowledge to fixed problems on bathrooms, electrical issues, Tvs
- Costumer Service
- Team work
Languages
Spanish
Native or Bilingual
English
Limited Working
Timeline
Maintenance/Prevention Maintenance
Cecilia Hidalgo
03.2023 - 07.2026
Store Manager
Auntie Anne's Pretzels
06.2019 - 03.2023
Janitorial Worker
N.J.S.I.Nationwide Janitorial Service, Inc.
11.2016 - 06.2019
High School Diploma -
CETIS No7