- Knitting and Crocheting
- Graphic Design
- Avid Reader
- Enjoy participating in [activity] for overall physical and mental well-being
- Documenting and sharing travel experiences
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Gardening
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Electronics and Circuit Building
- Volunteer Travel
- Participating in local clean-up initiatives
Victor Onyeoogu
Vancouver
Summary
Experienced Administrative Assistant with over 4 years of success in office administration, sales support, and bookkeeping using Sage. Proven ability to streamline workflows, coordinate sales team activities, and maintain accurate financial and client records. Highly proficient in preparing reports, managing client communications, and supporting marketing and onboarding functions.
Also an experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
5
5
years of professional experience
Work History
Administrative Assistant – Sales & Finance
Direct liquation
01.2021 - 04.2024
- Managed sales team scheduling, travel arrangements, and client appointments.
- Used Sage to issue invoices, track payments, and assist with monthly bookkeeping.
- Maintained accurate customer and prospect information in CRM system.
- Prepared sales presentations, proposals, and reports on team KPIs.
- Handled internal and external communication, including follow-up emails and client inquiries.
- Supported onboarding of new staff and coordinated office supplies for sales needs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Established administrative work procedures to track staff's daily tasks.
Administrative Assistant – Sales & Finance
Direct liquation
01.2021 - 04.2024
- Managed sales team scheduling, travel arrangements, and client appointments.
- Used Sage to issue invoices, track payments, and assist with monthly bookkeeping.
- Maintained accurate customer and prospect information in CRM system.
- Prepared sales presentations, proposals, and reports on team KPIs.
- Handled internal and external communication, including follow-up emails and client inquiries.
- Supported onboarding of new staff and coordinated office supplies for sales needs.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
- Established administrative work procedures to track staff's daily tasks.
Office Administrator
MTE Consultant
05.2019 - 12.2020
- Company Overview: Canada
- Provided day-to-day administrative support, including document management and reception.
- Assisted with preparation of client proposals and maintained digital filing systems.
- Supported bookkeeping activities including data entry, expense tracking, and basic reporting.
- Helped coordinate internal events and distributed promotional materials.
- Handled incoming calls and inquiries, ensuring professional customer service delivery.
- Canada
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Conducted initial interviews for administrative positions, helping to identify candidates aligned with company values.
- Assisted in creation of performance reports, providing insights that informed management decisions.
- Fostered positive work environment by organizing team-building activities, leading to increased employee satisfaction and retention.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Office Administrator
MTE Consultant
05.2019 - 12.2020
- Company Overview: Canada
- Provided day-to-day administrative support, including document management and reception.
- Assisted with preparation of client proposals and maintained digital filing systems.
- Supported bookkeeping activities including data entry, expense tracking, and basic reporting.
- Helped coordinate internal events and distributed promotional materials.
- Handled incoming calls and inquiries, ensuring professional customer service delivery.
- Canada
- Maintained electronic and paper filing systems for easy retrieval of information.
- Coordinated communications, financial processing, registration, recordkeeping, and other administrative functions.
- Contributed to a positive work environment by fostering strong working relationships among colleagues.
- Expedited invoice processing by accurately reviewing vendor submissions, reconciling accounts payable discrepancies, and conducting timely payments.
- Aided in employee onboarding through training new hires on office procedures, software applications, and company policies.
- Enhanced team collaboration with the establishment of clear communication channels and guidelines.
- Conducted initial interviews for administrative positions, helping to identify candidates aligned with company values.
- Assisted in creation of performance reports, providing insights that informed management decisions.
- Fostered positive work environment by organizing team-building activities, leading to increased employee satisfaction and retention.
- Demonstrated exceptional multitasking abilities while juggling diverse responsibilities, including reception duties and ad-hoc administrative tasks.
- Reduced administrative errors by diligently proofreading office documents and maintaining accurate records.
Education
MBA - Business Administration
University Canada West
Vancouver, BC12.2023
Bachelor of Science - Management Information Systems
Covenant University
12.2020
Skills
- Sage Bookkeeping & Invoicing
- Sales & CRM Support
- Meeting & Travel Coordination
- Client Communication & Follow-Up
- Sales Reporting & KPI Tracking
- Order Processing & Payment Tracking
- Office & Document Management
- Marketing & Event Coordination
- Sage Accounting Software
- Microsoft Office (Excel, Word, Outlook)
- CRM Tools (eg, HubSpot, Zoho)
- Google Workspace
- Basic Graphic Tools (Canva – if applicable for marketing support)
- Customer service
- Data entry
- Computer skills
- Office administration
- Administrative support
- Microsoft Word
- Time management
- Microsoft Excel
- File organization
- Microsoft outlook
- Customer and client relations
- Computer proficiency
- Filing
- Customer relations
- Critical thinking
- Strong problem solver
- Scheduling
- Documentation and recordkeeping
- Microsoft Office Suite
- Office management
- Data organization
- Deadline oriented
Accomplishments
- Investigated, identified and reconciled account discrepancies totaling in company savings.
- Updated and maintained company database to reflect current and accurate client records for more than [Number] accounts.
- Oversaw the implementation of the new phone system, which resulted in more cost-effective service.
- Successfully resolved customer issues in a timely manner.
- Managed inventory and office budgeting for supplies for a busy office of employees.
- Streamlined workflow by consolidating lengthy processes and redundant documentation, which resulted in more effective and timely completion of projects.
- Coordinated weekly project team meetings and drafted agendas to increase meeting efficiency.
- Implemented new, interactive employee scheduling system to monitor, gauge and project staffing needs.
- Patient Billing - Contacted patients for unpaid claims for HMO, PPO and private accounts and performed friendly follow-ups to ensure proper payments were made according to contracts.
Interests
Timeline
Administrative Assistant – Sales & Finance
Direct liquation
01.2021 - 04.2024
Administrative Assistant – Sales & Finance
Direct liquation
01.2021 - 04.2024
Office Administrator
MTE Consultant
05.2019 - 12.2020
Office Administrator
MTE Consultant
05.2019 - 12.2020
Bachelor of Science - Management Information Systems
Covenant University
MBA - Business Administration
University Canada West
Similar Profiles
Aia CaprichoAia Capricho
Admin Assistant/Customer Service at Direct To Customers Limited/MDF Direct/Ply DirectAdmin Assistant/Customer Service at Direct To Customers Limited/MDF Direct/Ply Direct
Robert McCurry IIRobert McCurry II
Warehouse Floater at Hensley Direct/Direct Mail ServicesWarehouse Floater at Hensley Direct/Direct Mail Services
Hannah WelchHannah Welch
Data Entry Clerk at Direct Mail Processors, Inc.Data Entry Clerk at Direct Mail Processors, Inc.
Paul-Andrew du PlessisPaul-Andrew du Plessis
Professional Water Polo Player at Eger Water Polo ClubProfessional Water Polo Player at Eger Water Polo Club
Brian LiBrian Li
After School Mandarin Tutor at Saint Francis XavierAfter School Mandarin Tutor at Saint Francis Xavier