Summary
Overview
Work History
Education
Skills
Timeline
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Victor Olusegun

Iqaluit,NU

Summary

Dynamic operations supervisor with a proven track record at UPS, enhancing team productivity through effective training and communication. Skilled in problem-solving and customer relations, I excel in optimizing processes and improving service quality. Committed to maintaining high standards of cleanliness and attention to detail, ensuring a safe and efficient work environment.

Overview

6
6
years of professional experience

Work History

Additions And Community Services Worker

Fanshawe College
02.2024 - Current
  • Review client background information and interview clients to conduct a complete mental health assessment to determine needs and level of risk.
  • Develop plans of actions,implementation and follow -up of the client goal plan .
  • Provide crisis intervention and emergency services for clients with health and safety.
  • Assist clients in locating and utilizing community resources including medical ,housing ,employment ,daycare and other services.
  • Develop discharge plans in partnership with the treatment team

Unit Supervisor

MGS Security
06.2023 - 12.2024


  • Achieved higher productivity levels by monitoring performance metrics and providing regular feedback to team members
  • Duty assignment
  • Scheduling
  • Maintain constant communication between units via radio
  • Access control
  • Crowd control
  • Environmental assessment




Operations Supervisor

United Postal Services (UPS)
04.2022 - 04.2023
  • Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
  • Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
  • Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
  • Enhanced team productivity by providing ongoing training, coaching, and mentoring to staff members.
  • communicating effectively with team members ,management and other departments.
  • Oversee daily activities,monitor efficiency ,and implement strategies to improve processes.
  • Ability to manage multiple tasks and prioritize effectively .

Floor Manager

HMB Motors
03.2019 - 05.2021
  • Managed store inventory and stock levels to maintain availability of products.
  • Managed team of [Number] employees to maintain smooth-running operations of shop floor.
  • Improved customer satisfaction by addressing and resolving concerns promptly and efficiently.
  • Developed and implemented floor plans and layouts to maximize customer satisfaction and sales.

Education

Additions And Community Services Worker

CLI
Toronto, ON
08-2025

No Degree - Restricted And Non Restricted Firearms Training

Canadian Restricted Firearm Safety Course (CRFSC)
08-2025

CPI Nonviolent Crisis Intervention

CPI
London, ON
05-2025

First Aid And CPR

NCI
London, ON
03-2024

Bachelor of Arts - English

Lagos State University
Lagos, Nigeria
01-2000

Skills

  • Client support
  • Problem-solving
  • Attention to detail
  • Customer relations
  • Verbal and written communication

Timeline

Additions And Community Services Worker

Fanshawe College
02.2024 - Current

Unit Supervisor

MGS Security
06.2023 - 12.2024

Operations Supervisor

United Postal Services (UPS)
04.2022 - 04.2023

Floor Manager

HMB Motors
03.2019 - 05.2021

Additions And Community Services Worker

CLI

No Degree - Restricted And Non Restricted Firearms Training

Canadian Restricted Firearm Safety Course (CRFSC)

CPI Nonviolent Crisis Intervention

CPI

First Aid And CPR

NCI

Bachelor of Arts - English

Lagos State University

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Victor Olusegun