Victor Nnam
Toronto,ON
Summary
Seasoned professional with deep understanding of pre-sales engineering and Cybersecurity, delivering impactful solutions that align with client goals and drive business growth. Consistently collaborates with cross-functional teams to ensure seamless execution and adapts to evolving project requirements. Known for technical proficiency and strategic thinking.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Regional Pre-Sales Engineer
DataGroupIT Africa
11.2019 - Current
- Managed relationships with OEMs, vendors/resellers and end-users
- Responsible for designing, implementing, and supporting Network and Endpoint Security solutions across various clients to streamline user access to both on-premises and SaaS services, reducing associated risks
- Led Technical RFP responses on Network, Endpoint Security solutions, ensuring all technical questions were provided with appropriate responses, and created appropriate BoM based on the technical responses in the RFP that was sent to the team for quoting
- Implemented and managed Endpoint Security, Email Security and Mobile Security internally (company-wide)
- Liaised with the SOC provider to manage and resolve tickets within the agreed SLA
- Worked closely with the sales team to identify/qualify prospects
- Ensured that sales opportunities were properly qualified using BANT, with POC engagements conducted under clearly defined scopes and agreed-upon timelines with the customer
- Conducted periodic security gap assessments for clients to identify gaps and non-compliant controls based on recognized security frameworks such as NIST CSF, ISO27001, GDPR, and PCI, resulting in improved security posture
- Delivered training to partners and customers on endpoint security and user security awareness
- This ensured customer satisfaction and identified upsell opportunities
- Engage and educate account managers/executives and end customers on the latest security trends and technologies
- Weekly/Bi-weekly sessions with resellers, OEMs and customers
- Worked with the Channels Manager to onboard partners and make sure they adhere to the partner program
- End-to-end execution for principal security vendors like Check point, Quest, Portnox, Exabeam, Cybersoc, Archer, etc
- Enhanced client acquisition by presenting technical solutions in pre-sales meetings.
- Conducted product demonstrations for increased understanding of technical capabilities.
- Improved customer satisfaction by addressing technical queries promptly.
- Improved pre-sales strategy by analyzing market trends and competitor offerings.
- Tracked sales data for analysis and forecasting.
- Presented technical presentations to clients to explain product features and benefits.
Computer Hardware & Networking Engineer
Henrich Gold Global Concepts Ltd
05.2018 - 10.2019
- Built and managed strong relationships with vendors/clients, ensuring excellent service and support
- Conducted in-depth research and evaluation of network systems hardware/software for integration and optimization
- Managed and supported the implementation of security awareness exercises across the company
- Provided IT Support, troubleshooting and resolving hardware, software, and network/internet issues for both internal team and external clients
- Implemented network installations for clients across multiple locations, ensuring seamless connectivity and network performance
- Delivered efficient solutions for maintaining and repairing computer systems, contributing to overall operational efficiency
- Standardized installation policies to streamline efforts and shorten task completion times.
- Enhanced computer hardware performance by diagnosing and troubleshooting issues in a timely manner.
- Boosted customer satisfaction with quick response times for resolving hardware and software issues.
Network Technician
Dangic Investments Limited
07.2017 - 07.2017
- Implemented installation of servers and participated in security awareness trainings
- Built a security roadmap with the C-suite exec
- Provided technical support and training to team members and end-users, enhancing their understanding of network operations, and coordinated with vendors and service providers to manage infrastructure, negotiate contracts, and ensure high-quality service delivery
- Installed cabling, wireless routers, and telephone systems for data communications networks.
- Performed network diagnostics to determine performance levels of new installations and detect faults in existing infrastructure.
Education
Higher Education Qualification - Information Systems Technology
British Computer Society
United Kingdom01-2020
B.Eng - Electronic and Computer Engineering
Nnamdi Azikiwe University
07.2018
Skills
- BoM Creation
- Teamwork
- PoC
- SoD Assessment
- Endpoint Security and Compliance
- NIST Framework
- ISO27001
- Network Security
- Customer engagement
- Competitive research
- Technical documentation
- Proposal writing
- Product knowledge
- Problem solving
- Technical training
- Pre-sales planning
- Excellent communication
- Issues Management
- Team collaboration
- IT Risk Assessment
- Time Management
- Technical presentations
- Product demonstrations
- Solution development
- Sales support
Certification
- British Computer Society - Higher Education Qualification, 01/01/20
- Quest KACE Presales Accreditation - Quest Software, 01/01/24
- Check Point Troubleshooting Expert - CCTE, 01/01/21
- Log Management Presales Certificate - One Identity (Syslog-ng), 01/01/24
- Check Point Certified Security Master - CCSM, 01/01/22
Personal Information
Title: Cybersecurity Consultant
Languages
English
Full Professional
Timeline
Regional Pre-Sales Engineer
DataGroupIT Africa
11.2019 - Current
Computer Hardware & Networking Engineer
Henrich Gold Global Concepts Ltd
05.2018 - 10.2019
Network Technician
Dangic Investments Limited
07.2017 - 07.2017
Higher Education Qualification - Information Systems Technology
British Computer Society
B.Eng - Electronic and Computer Engineering
Nnamdi Azikiwe University
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