Victor Lopez
Los Angeles
Summary
Offering strong interpersonal skills and genuine interest in technology, eager to learn and excel in fast-paced help desk environment. Brings solid understanding of basic IT principles and aptitude for quickly grasping new software and hardware concepts. Ready to use and develop troubleshooting as well as customer service skills in IT Intern role.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Barista
Starbucks
Los Angeles, California
07.2024 - Current
- Prepared a wide variety of handcrafted beverages and food items accurately and efficiently.
- Maintained cleanliness and organization of workstations according to health and safety standards.
- Resolved customer concerns promptly and professionally, contributing to a 93% customer satisfaction rating.
Intern, IT Department
Adventist Health White Memorial
Los Angeles, California
07.2023 - 08.2024
- Assist in day-to-day operations at the department that services the entire hospital.
- Tasks range from troubleshooting technology issues around the hospital to installing software onto medical equipment.
- Additionally help in bringing technology to other departments when necessary.
Education
Bachelor of Science - Computer Science
University of La Verne
La Verne, California06.2026
High School Diploma -
Francisco Bravo Medical Magnet High School
Los Angeles, California06.2022
Skills
- Time management
- Team collaboration
- Attention to detail
- Help desk tickets
- Desktop and laptop installations
- Computer imaging
Certification
- Oracle Cloud Infrastructure 2025 Certified Generative AI Professional, Oracle - October 2025 - October 2027
Languages
Spanish
Timeline
Barista
Starbucks
07.2024 - Current
Intern, IT Department
Adventist Health White Memorial
07.2023 - 08.2024
Bachelor of Science - Computer Science
University of La Verne
High School Diploma -
Francisco Bravo Medical Magnet High School