Victor Lopes
Toronto,Canada
Summary
Resourceful Coordinator possessing outstanding prioritization, multitasking and planning abilities to juggle responsibilities. Systematic and methodical professional offering 5 years of hands-on experience handling various administrative duties and tasks in office setting. Commended and recognized for meticulous file management abilities.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Sales Associate
Canopy By the Hilton
Toronto, ON
01.2023 - 01.2024
- Created and maintained accurate records of departmental activities, including budgets, personnel documents and project timelines.
- Analyzed data to identify trends in customer behavior and preferences.
- Coordinated with other departments to ensure projects were completed on time and within budget.
- Organized team events to promote a positive work environment.
- Monitored inventory levels and ordered additional supplies as needed.
Sales and Marketing Administrator
Impact Condo Investments
Toronto, ON
01.2021 - 01.2023
- Organized travel plans for business trips including flights, hotels, car rentals.
- Enhanced performance through collaboration with diverse teams.
- Managed social media accounts to increase followership and engagement with target audiences.
- Drafting, proofing, and editing of corporate brand announcements.
- Developed sales presentations and communications materials for management team.
- Managed client meeting logistics, secured venues and served as main liaison for sales activities.
- Developed and implemented a comprehensive sales and marketing plan.
- Developed targeted lists and new business opportunities, accelerating sales process to achieve results.
Marketing and Sales Coordinator
Mangia & Bevi
Toronto, ON
08.2020 - 12.2021
- Analyzed financial data related to sales activities to determine profitability trends.
- Manage and developed a team to implemented strategies to increase customer satisfaction and loyalty.
- Designed promotional materials such as flyers, brochures, and catalogs.
- Generated weekly and monthly reports for management on sales progress and initiatives.
- Identified potential new customers through targeted marketing campaigns.
- Implemented process improvements that increased efficiency in the sales department.
- Monitored customer feedback and complaints, taking appropriate action when necessary.
General Manager
Monnalisa
Belo Horizonte , Minas Gerais
02.2017 - 01.2018
- Established and maintained effective communication with staff members to ensure efficient operations.
- Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
- Designed sales and service strategies to improve revenue and retention.
- Managed inventory levels and conducted corrective action planning to minimize long-term costs.
- Supervised employees through planning, assignments and direction.
- Led employee evaluations with constructive feedback to boost performance.
- Enhanced operational performance by developing effective business strategies, systems and procedures.
Insurance Broker
Liberty Insurances
Belo Horizonte, Minas Gerais
03.2015 - 01.2017
- Promoted client retention through high-quality service and follow through.
- Provided information and answered questions via personal meetings, telephone calls and email.
- Made appointments with potential clients to discuss products.
- Evaluated and pursued sales leads obtained through direct referrals, networking, marketing, cold-calling and lead databases.
- Called or emailed lapsed clients to inquire about continuing needs.
Education
Business Administration - Marketing
George Brown College
Toronto, ON04.2022
Bachelor's Degree in Civil Engineering
Centro Universitario De Belo Horizonte
Belo Horizonte, MG06.2018
Skills
- Excellent written and verbal communication skills
- Creative personality in high-stress situations
- Experience working with high-profile clients and VIPs
- Attention to detail, including follow-through and follow-up
- Strong computer skills in Word, Excel, Database Software, and online event management tools
- Marketing creative content
- Keen eye for details
Certification
- Service Excellence for Business Award (2018-2019)
- Technical Computer Certification (Java, HTML, C++)
Outcome Objectives
- Support the maintenance of shared media monitoring dashboards and tool solutions.
- Build upon my ability to brainstorm, implement, and execute event plans and concepts in a hotel setting.
Timeline
Sales Associate
Canopy By the Hilton
01.2023 - 01.2024
Sales and Marketing Administrator
Impact Condo Investments
01.2021 - 01.2023
Marketing and Sales Coordinator
Mangia & Bevi
08.2020 - 12.2021
General Manager
Monnalisa
02.2017 - 01.2018
Insurance Broker
Liberty Insurances
03.2015 - 01.2017
Business Administration - Marketing
George Brown College
Bachelor's Degree in Civil Engineering
Centro Universitario De Belo Horizonte
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