Victor Legrande
San Jose
Summary
Dedicated pest control technician with expertise in pest identification, customer relationship management, and team leadership. Committed to educating clients and resolving inquiries to enhance satisfaction and trust.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Pest Control Technician
Terminix
Pleasanton
10.2024 - Current
- Conducted thorough inspections to identify pest infestations in residential and commercial properties, ensuring effective treatment solutions.
- Applied pesticides and treatments using safety protocols and proper equipment techniques.
- Educated clients on pest prevention and maintenance strategies, enhancing their understanding and reducing future infestations.
- Documented service visits and treatment plans in company management systems accurately.
- Resolved customer inquiries and concerns, fostering trust and satisfaction through professional and effective communication.
- Maintained knowledge and adhered to state rules and regulations.
Cashier Team Lead
CVS Pharmacy
San Jose
09.2023 - 09.2024
- Led cashier team to streamline customer transactions and enhance service quality.
- Managed cash handling procedures to maintain accuracy and security.
- Trained new cashiers on register operations and customer service skills.
- Supported cashiers in resolving customer complaints and inquiries to boost customer satisfaction.
- Assisted in inventory management and restocking merchandise on shelves.
- Ensured clean work environment by regularly maintaining floors and counters for improved customer experience.
Installer
Legrande solutions
San Jose
06.2023 - 07.2023
- Installed electrical systems according to project specifications and safety standards.
- Troubleshot installed systems to resolve issues and enhance performance.
- Collaborated with clients to identify installation needs and preferences.
- Followed building standards and codes during unit installations.
- Operated hand tools and power equipment for various installation tasks.
- Prepared for replacements by removing systems and fixtures.
Education
High School Diploma -
Apollo High School
San Jose, CA05-2024
Skills
- Pest identification
- Rodent exclusion
- Preventive treatment
- Safety compliance
- Customer relationship management
- Client education
- Vehicle maintenance
- Appointment scheduling
- Strong math skills
- Creative problem solving
- Team leadership
- Effective communication
Affiliations
- COMMUNITY INVOLVEMENT
Church Volunteer
2022 – Present
Actively participate in community outreach and service initiatives through church programs.
Assist with organizing and distributing food, supplies, and resources to individuals and families in need.
Support volunteer events and community service projects focused on helping local residents.
Demonstrate compassion, teamwork, leadership, and a commitment to serving others.
Collaborate with fellow volunteers to ensure outreach events are organized and effective.
Certification
- Pest Control Branch 2 License
Timeline
Pest Control Technician
Terminix
10.2024 - Current
Cashier Team Lead
CVS Pharmacy
09.2023 - 09.2024
Installer
Legrande solutions
06.2023 - 07.2023
High School Diploma -
Apollo High School