Experienced professional with a proven ability to improve operational efficiency and customer satisfaction at Lowe's Home Improvement. Skilled in workplace safety, problem-solving, and guiding staff through training and development to reach their full potential. Known as a people-focused leader with excellent communication skills and a talent for building strong relationships, resulting in repeat clients, referrals, and team loyalty.
Engaging and seeking the Pro customer, driving sales growth with the think Pro first mentality.
Maintaining an efficient, customer-focused environment by maintaining a clean and stocked floor. Asking questions to better assist the customers needs and informing the customer with promotions and options like financing and services.
Promoting a culture of safety among staff and customers.
Professional Automotive Detailer
Self Employed ( Light Bright Detail )
Orange, CA
06.2016 - 03.2020
Clean, maintain, and restore vehicles using specialized tools and techniques, maximizing productivity by organizing and maintaining the inventory of supplies, tools, and equipment necessary for daily automotive detailing tasks.
Developed a reputation for meticulous work, earning repeat clients and referrals.
Warehouse Manager
Atlas Bolt & Supply Co
Santa Ana, CA
06.2011 - 06.2015
Overseeing daily warehouse operations to ensure efficiency, safety, and accuracy for commercial, military, and aerospace.
Proficiency in WorldShip communication and delivery software, as well as warehouse management systems for inventory and product ordering.
Providing staff with training on safety protocols and the operation of heavy power equipment.