Victor Gutierrez
Huntington Park
Summary
Customer Service Representative with background in providing exceptional support and resolving customer inquiries. Skilled in communication, problem-solving, and maintaining positive relationships with customers. Demonstrated ability to improve customer satisfaction and loyalty through attentive service and effective issue resolution. Committed to enhancing team performance by sharing knowledge and best practices in customer service operations.
Overview
4
4
years of professional experience
2022
2022
years of post-secondary education
Work History
Box Office Manager
Rios entertainment
Pico Rivera
12.2022 - 11.2024
- Managed daily box office operations for theater performances.
- Supervised ticket sales and customer service staff.
- Coordinated event schedules and staff assignments effectively.
Machine Operator Helper
Performance Forge
Montebello
06.2022 - 12.2022
- Operated machinery to assist in the production of forged components.
- Maintained a clean and organized work area to ensure safety standards.
- Assisted skilled operators with setup and adjustments of equipment.
Front End Associate
Viktor Benes Continental Bkry
Manhattan Beach
06.2020 - 05.2022
- Assisted customers with product selection and bakery inquiries.
- Maintained cleanliness and organization of the display areas.
- Prepared baked goods for customer purchase and sampling.
Education
Automotive Engineering
Los Angeles Community College District
Los Angeles, CA 02.2026 - 12.2025
Inglewood High School
Inglewood, CASkills
- Vehicle inspection
- Equipment maintenance
- Project management
- Customer service
- Teamwork
- Show recommendations
- Quick learner
- Technical troubleshooting
Languages
English
Native/ Bilingual
Spanish
Full Professional
Timeline
Automotive Engineering
Los Angeles Community College District
02.2026 - 12.2025
Box Office Manager
Rios entertainment
12.2022 - 11.2024
Machine Operator Helper
Performance Forge
06.2022 - 12.2022
Front End Associate
Viktor Benes Continental Bkry
06.2020 - 05.2022
Inglewood High School