Summary
Overview
Work History
Education
Skills
Accomplishments
Languages
Additional Information
Languages
References
Timeline
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Victor Guerrero

Montebello

Summary

Motivated Management Consultant with valuable experience in project management and business strategy. Strengths include solid analytical abilities, adept problem-solving skills, and effective communication. Making significant contributions to previous businesses by streamlining processes, optimizing performance, and driving strategic initiatives. A diverse background in startups, automotive sales, and hospitality cultivates a solid base of dedication, perseverance, and emotional intelligence, providing effective problem-solving in various situations.

Overview

12
12
years of professional experience

Work History

Management Consultant Intern

Accenture
Los Angeles
08.2024 - Current
  • Collaborated with cross-functional teams to develop business strategies for client projects.
  • Developed presentations for stakeholder meetings.
  • Utilized data visualization tools to communicate insights effectively.
  • Reviewed existing strategies and made recommendations for improvements or changes as needed.
  • Analyzed company policies, procedures, and practices to improve efficiency and effectiveness.
  • Researched industry best practices to enhance organizational strategies.
  • Assisted in project management tasks to ensure timely completion of deliverables.

Inside SalesRepresentative

Katzkin Leather Interior
Montebello
02.2024 - 08.2025
  • Inbound calls and lead outreach to interested prospects.
  • Sales discovery to identify customer needs and suggest the correct products.
  • Pitching add-ons for increased revenue per deal.
  • Achieved 238% of target quota in the first full month.
  • Outlining the company's training roadmap for future onboarding classes.
  • Review training materials, and provide recorded calls for future trainings.
  • Support leadership and provide daily analytics for the sales team on the weekend to increase morale.

Sales Manager

Shift Technologies
Pomona
04.2018 - 10.2023
  • Developed contact strategy for new leads, increasing backend product attachment percentage.
  • Implemented systems and procedures, resulting in enhanced sales performance.
  • Achieved key performance indicators through teamwork and customer-centric focus.
  • Resolved customer issues rapidly to close deals and enhance client satisfaction.
  • Coached employees on effective selling techniques, promoting cross-selling to drive revenue.
  • Exceeded sales targets with an in-store conversion rate of 80%.
  • Conducted interviewing, onboarding, and training for new hires.

Lead Teller II

One West Bank
Los Angeles
10.2017 - 04.2018
  • Managing daily bank operations by processing customer transactions
  • Recognize and prevent fraudulent transactions
  • Load and Blanace ATM machine in store
  • Introduce members to products to help set up meetings with personal banker
  • Process transactions in individual register as well as balance vault daily to ensure accurate transactions recorded.

Sales Coordinator

by Hilton
Anaheim
06.2017 - 08.2017
  • Collaborated with Sales and Catering Managers to keep clients informed on event status.
  • Collected security deposits and secured necessary signatures for contracts.
  • Updated CRM with client details to facilitate future event planning.
  • Prepared pricing quotes for various events based on client specifications.
  • Answered inbound calls to identify guest needs and generate qualified leads for sales teams.

Sales Consultant

Goudy Honda
Alhambra
06.2015 - 05.2017
  • Consultative sales role understanding customers needs and recommending products and services
  • Take in walk in tra c and converting them into sales
  • Take inbound calls and converting calls into sales appointments
  • Implemented upselling strategies to increase F&I dollars per deal
  • Prospect for business, and follow up on existing appointments.

Resident Relations Coordinator

The Langham Huntington Pasadena
Pasadena
01.2014 - 06.2015
  • Oversaw VIP guest check-in, and provided exceptional service.
  • Organized and conducted historical property tours for a unique guest experience.
  • Managed hotel loyalty program '1865' to boost customer retention.
  • Assisted sales department by conducting tours of event spaces for potential clients.
  • Facilitated special arrangements for wedding proposals and surprise parties upon request.

Education

Diploma -

Crenshaw Senior High School
Los Angeles, CA

Skills

  • Microsoft Office proficiency
  • Coaching and mentoring
  • Sales process development
  • Data analysis
  • Business strategy
  • Project management
  • Customer relationship management

Accomplishments

  • Class of 2005
  • Ap English, French Club, Media Acedemy for Animation
  • Los Angeles Trade Technical College, Los Angeles — N/A
  • General education classes and one semester of automotive technology:
  • Heating and Air systems
  • PROJECTS
  • In-Store Sales Team Pilot — Shift Technologies March 2021
  • Started an in store sales team in Dallas, TX
  • Was brought in to structure a inbound sales team in
  • Ce a long with a customer facing sales team
  • Worked with executive team to build a new CRM integration through
  • HubSpot
  • Designed Qualification templates to easily navigate conversations and assisted in outlining system flow between teams to hando customers in person
  • Trained Sales Representatives to navigate new CRM to increase Speed to Lead metrics as well as maintain company set sweat metric standards.

Languages

  • Bilingual: Fluent Spanish
  • Speaker.
  • Proficient in SalesForce
  • Hubspot, and CRMs

Additional Information

  • AWARDS , 80% in store sales conversion (July 2023) Lead sales team to convert 80% of all inbound walk in customers into our store for the month of March 238% attainment achieve out of training (March 2024) Surpassed individual sales goal in first month outside of training 19 units sold on target of 8. . LANGUAGES English: Fluent Spanish: Fluent

Languages

Spanish
Native/ Bilingual

References

References available upon request.

Timeline

Management Consultant Intern

Accenture
08.2024 - Current

Inside SalesRepresentative

Katzkin Leather Interior
02.2024 - 08.2025

Sales Manager

Shift Technologies
04.2018 - 10.2023

Lead Teller II

One West Bank
10.2017 - 04.2018

Sales Coordinator

by Hilton
06.2017 - 08.2017

Sales Consultant

Goudy Honda
06.2015 - 05.2017

Resident Relations Coordinator

The Langham Huntington Pasadena
01.2014 - 06.2015

Diploma -

Crenshaw Senior High School
Victor Guerrero