VICTOR GALVAS
San Diego
Summary
Hard working employee with years of experience in training and guiding team members to be prepared to handle any and all tasks. Establishing trust with them by communicating and being the example for them to follow, while recognizing that there is room for personal improvement.
Overview
2
2
years of professional experience
Work History
Food and Beverage Lead
Belmont Park
San Diego, CA
02.2022 - 02.2022
- Managed food and beverage services to enhance guest experience in a dynamic amusement park environment.
- Facilitated training and support for team members to ensure adherence to high service quality.
- Oversaw break schedule management to enhance operational efficiency. Directed cash handling procedures to uphold financial integrity. Supervised inventory management to ensure optimal stock levels and reduce waste.
- Managed customer inquiries with urgency and professionalism to enhance service quality.
- Monitored and enforced food safety and sanitation protocols to maintain operational integrity.
- Enhanced workflow processes to support productivity during high-demand periods.
- Adapted quickly to fast-paced settings, maintaining productivity and team collaboration.
Cashier
Pancho Villa Farmers Market
San Diego, CA
06.2020 - 12.2021
- Assisted customers complete purchases and answered any questions they had.
- Worked closely with shift manager to solve problems and handle customer concerns.
- Replenished sales floor merchandise and organized shelves, racks and bins for optimal appearance.
- Helped co-workers with any difficulties that presented themselves.
- Maintained accurate cash drawer, ensuring proper change distribution and transaction records.
- Trained new cashiers on register operations and customer service protocols.
Education
High School Diploma -
Hoover High School
San Diego, CA06-2017
Skills
- Communication
- Team management
- Decision making
- Supervision and leadership
- Willingness to learn and grow
- Customer service
- Cash handling
- Friendly, positive attitude
Languages
English
Spanish
Timeline
Food and Beverage Lead
Belmont Park
02.2022 - 02.2022
Cashier
Pancho Villa Farmers Market
06.2020 - 12.2021
High School Diploma -
Hoover High School