Highly experienced Sales Professional known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Hi, I’m
Victor Fettes
Sales Professional
Calgary,AB
Summary
Overview
11
years of professional experience
Work History
Traveland RV Supercentre
RV Outfitter
01.2024 - Current
Job overview
- Tracked parts use and charged items to customer accounts for billing.
- Served customers in-store and by telephone to answer questions and place orders.
- Conducted cash handling, credit card transactions, and register closeout at end of business day.
- Drafted, finalized and submitted paperwork to complete sales.
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
Mercedes-Benz Country Hills
Brand Specialist
09.2022 - 01.2024
Job overview
- Utilized the customer relationship management system to track sales activities
- Brought forth a motivated and energetic attitude
- Worked well independently and also with others
- Remained punctual and professional at all times
- Answered any questions regarding inventory, sales, and promotions.
- Followed up with customers after completed sales to assess satisfaction and resolve technical or service concerns.
- Demonstrated product features, answered questions and persuasively overcame objections.
Desjardins
Insurance Advisor
10.2021 - 09.2022
Job overview
- Educated and counseled clients about insurance coverage differences and results of decisions to persuasively sell maximum coverage within budget
- Communicated with clients by phone and email to answer questions and offer services
- Attended continuing education courses to maintain insurance license
- Employed assumptive sales techniques to efficiently close and process sales
- Engaged customers and provided high level of service by carefully explaining details about documents
- Analyzed customer needs and provided best options, up selling products and services.
Traveland RV Supercentre
Sales Consultant
01.2018 - 08.2021
Job overview
- Greeted incoming customers and provided expert sales and service to drive revenue
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases
- Cultivated productive relationships with existing customers through exceptional follow-up after sales.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
Shakers Fun Centre
Team Leader
01.2014 - 01.2018
Job overview
- Kept work areas clean, neat and free of safety hazards to maximize efficiency
- Delegated daily tasks to team members to optimize group productivity
- Promoted to leadership position in recognition of strong work ethic and provided exceptional customer service
- Motivated and empowered team members to build customer satisfaction and loyalty to support retention and growth
- Fostered positive employee relationships through communication, training and development coaching
- Mentored newly hired employees on machine operations and implemented training on safety procedures to prevent injuries.
Education
Chestermere High SchoolCalgary, AB
High School Diploma
06.2016
University Overview
Skills
- Sales strategy development
- Brand Awareness
- Client Relationship Building
- Customer Assistance
- Time Management
- Strong Communication and Interpersonal Skills
- Sales expertise
- Teamwork and Collaboration
- Team Leadership
- Goal-Driven
- Adaptability
References
References
- Cori Van Engelen, Service Manager at Traveland RV Supercentre - Email: corivanengelen@tlrv.ca - Phone: 833-505-1876
- Morgan Burke, Global Strategic Account Manager at Honeywell - Phone: 403-607-0762
- David Calderon, Co-Founder and Creative Director at Animagic - Phone: 778-861-2308
Hobbies and Interests
Hobbies and Interests
- Ice Hockey
- Ball Hockey
- Fishing
- Hiking
- Running
- Working Out
Languages
English
Bilingual or Proficient (C2)
Spanish
Professional Working
Hobbies
Hobbies
- Marathon Running
- Hiking
- Hockey
- Biking
- Writing
- Gaming
Timeline
RV Outfitter
Traveland RV Supercentre
01.2024 - Current
Brand Specialist
Mercedes-Benz Country Hills
09.2022 - 01.2024
Insurance Advisor
Desjardins
10.2021 - 09.2022
Sales Consultant
Traveland RV Supercentre
01.2018 - 08.2021
Team Leader
Shakers Fun Centre
01.2014 - 01.2018
Chestermere High School
High School Diploma
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