Victor Felan
Fresno
Summary
Dynamic professional with extensive experience in ticketing operations at Fresno Fairground and Warnors Theatre. Proven expertise in ETIX ticketing and event production, achieving over 250,000 ticket sales annually. Adept at talent booking and delivering exceptional customer service, driving successful events and enhancing audience experiences.
Overview
12
12
years of professional experience
Work History
Entertainment and Ticketing
Fresno Fairground
Fresno
01.2022 - 10.2024
- Handle all ticketing operations for the fairgrounds, which included admission gates, grandstands, and the concert venue.
- Also worked alongside talent agents such as CAA, WM, and others to book and produce talent for a 4,600-seat concert venue.
- Worked on the ETIX ticketing system
Executive Director
Warnors Theatre
Fresno
02.2018 - 03.2020
- Oversee all operational aspects of a 2,100-seat theater. Daily box office operations, as well as a 1,000 banquet hall, a 250 lounge/bar, and management of storefront rental spaces.
- Working alongside such promoters as Live Nation, Nederlander, and others, we had 15-20 events a year.
- Operated on the ETIX ticketing system
Box Office Manager
Fresno Fairground
Fresno
01.2013 - 01.2018
- Oversee the box office and ticket sales for the annual Big Fresno Fair. As well as ticketing for concerts and horse racing grandstands.
- We average admission ticket sale from 250,000 to 300,000 admission ticket sales. Also, tickets for a 5,000 to 7,000 capacity grandstand for live horse racing and a 4,600-seat concert venue.
- Operated on the ETIX ticket system.
Education
High School Diploma -
Edison/Computech
Fresno, CA06-1990
Skills
- Ticketing operations
- ETIX ticketing
- Event production
- Box office management
- Customer service
- Talent booking
Affiliations
- Have experience and worked on many ticketing platforms in my career.
Timeline
Entertainment and Ticketing
Fresno Fairground
01.2022 - 10.2024
Executive Director
Warnors Theatre
02.2018 - 03.2020
Box Office Manager
Fresno Fairground
01.2013 - 01.2018
High School Diploma -
Edison/Computech
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