Victor Del Campo
Ontario
Summary
Offering solid foundation in customer service and sales, ready to learn and develop within cable and broadband industry. Brings ability to quickly grasp technical concepts and effectively communicate them to customers. Ready to use and develop sales and customer service skills in serving role.
Team-oriented professional with strong focus on collaboration and achieving results. Skilled in effective communication, problem-solving, and adapting to changing needs. Known for reliability and ability to work seamlessly within diverse teams to drive success. Prepared to deliver impactful contributions in this role.
Experienced leader with strong background in guiding teams, managing complex projects, and achieving strategic objectives. Excels in developing efficient processes, ensuring high standards, and aligning efforts with organizational goals. Known for collaborative approach and commitment to excellence.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service
Converse
04.2022 - 10.2025
- Improved customer service ratings by addressing concerns promptly and professionally.
- Delivered exceptional customer service and supported positive brand experience.
- Provided exceptional customer service, promptly addressing tenant inquiries and concerns.
- Implemented strategies to increase customer service satisfaction ratings.
- Provided exceptional customer service, addressing passenger concerns promptly and professionally.
- Exceeded sales targets through exceptional customer service and persuasive communication skills.
- Trained new cafe workers in sales, customer service, and safety.
Cash Handler
Hennes & Mauritz
03.2021 - 03.2022
- Processed customer transactions efficiently using point-of-sale systems.
- Maintained accurate cash register balances throughout shifts.
- Assisted in inventory management by restocking merchandise promptly.
- Provided excellent customer service, addressing inquiries and resolving issues.
- Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
- Prepared bank deposit slips accurately and efficiently for submission to financial institutions on a daily basis.
Server Assistant
Family Owned Restaurant
06.2019 - 03.2020
- Assisted waitstaff in delivering food and beverages promptly to enhance customer satisfaction.
- Maintained cleanliness of dining area, ensuring compliance with health and safety standards.
- Collaborated with kitchen staff to streamline order flow and improve service efficiency.
- Trained new team members on restaurant procedures and best practices for customer service.
- Monitored inventory levels, reporting shortages to management for timely replenishment.
- Supported special events by setting up dining areas according to specific requirements and themes.
- Greeted customers warmly to provide exceptional customer service.
Education
High School Diploma -
Centennial High School
Corona, CaNo Degree - Business
Riverside City College
Riverside, CA08-2027
Skills
- Customer service representation
- Friendly customer service
- Customer service focus
- Orthotic customer service
- Customer service
- Customer satisfaction
- Reliability and punctuality
- Patience and composure
- Safe food handling
- Order taking
- Hygiene practices
- Stock organization
Certification
Food Service Handler
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Customer Service
Converse
04.2022 - 10.2025
Cash Handler
Hennes & Mauritz
03.2021 - 03.2022
Server Assistant
Family Owned Restaurant
06.2019 - 03.2020
High School Diploma -
Centennial High School
No Degree - Business
Riverside City College