Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Victor Ceja-Pena

Madera

Summary

Highly motivated individual experienced in providing exceptional customer service. Expert in menu knowledge, order taking, and upselling techniques. Proven ability to work collaboratively with customers and other staff to ensure a positive dining experience. Detail-oriented Food Server offers excellent communication and customer service skills. Able to handle all customer requests and inquiries in a friendly and courteous manner. Proven ability to take initiative and work in a fast-paced environment. A Sterile Processing Technician who is a confident multi-tasker and able to be responsible for transporting used/contaminated equipment, surgical trays, instruments and surgical carts from the medical areas, including the operating room, and processing them for appropriate decontamination/sterilization.

Overview

6
6
years of professional experience
1
1
Certification

Work History

FOOD SERVER

Chef lee's
08.2019 - Current
  • Gained experience in providing excellent customer service, including taking orders, answering questions and responding to complaints.
  • Delivered exceptional customer service while taking orders.
  • Followed food safety and illness prevention procedures by sanitizing utensils and wearing gloves.
  • Maintained a clean working area at all times; wiping down counters, stocking shelves and organizing supplies.
  • Offered attentive, friendly guest service.
  • Worked closely with kitchen staff to ensure that food was prepared correctly according to recipes and served promptly within established time frames.
  • Demonstrated ability to quickly learn menu items and specials, as well as accurately inputting orders into the point of sale system.
  • Provided friendly and efficient service to customers by setting tables with clean linens, silverware, glassware and condiments.
  • Used knowledge of menu items and ingredients to assist customers with menu selections.
  • Carried dishes from kitchen and quickly delivered to customers.
  • Checked on tables to provide customers with excellent customer service.
  • Wrote down customer orders and informed kitchen of special food requests.

Chef

Aramark
03.2025 - 07.2025
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish, and eggs.
  • Optimized food preparation processes, implementing time-saving techniques without compromising quality.
  • Trained kitchen staff to perform various preparation tasks under pressure.
  • Reduced food waste with strategic menu planning and inventory control techniques.

Car Detailer

Enterprise Rent-A-Car
03.2024 - 10.2024
  • Completed full-service washes that included vacuuming interiors, shampooing carpets, degreasing engines, polishing chrome accents, applying wax coatings to exteriors.
  • Maintained a clean and organized workspace, ensuring efficient completion of tasks and high-quality workmanship.
  • Enhanced customer satisfaction by thoroughly cleaning and detailing vehicles, both interior and exterior.
  • Delivered consistent results while working independently on various makes/models/styles of cars within tight deadlines.

STERILE PROCESSING EXTERN

Salinas valley health
08.2023 - 10.2023
  • Responsible for processing and sterilizing surgical instrumentation and equipment according to established manufacturer and local guidelines
  • Reporting to the Sterile Processing Technician
  • Helping open supplies in the Operating Room
  • Maintains a clean and orderly central processing area (shelves, counters, equipment)
  • Adheres to sterilization process policies and procedures
  • Clean each item according to manufacturer's instructions
  • Inspects instruments for damage and defects; lubricates items as required
  • Sorts and arranges items into proper trays according to established policy/procedure
  • Accurately label each item with name and expiration date
  • Correctly operate sterilizers, automatic endoscope re-processor, and other processing equipment
  • Check equipment indicators for proper functioning
  • Perform required biological/chemical monitoring tests on all sterilizers and maintains logs
  • Maintains inventory levels and accurate records
  • Perform weekly inspections of all sterile items in facility
  • Check for outdated items and package integrity of wrapped sterilized items; replaces items as necessary
  • Maintain and update instrument tray inventory list
  • Team player
  • Flexible & Adaptable
  • Critical thinking
  • Instrument knowledge & functionality
  • Ability to retain information
  • Basic knowledge of surgical procedures & aseptic technique
  • Strong verbal and written communication skills
  • Attention to detail
  • Strong organizational & planning skills
  • Excellent time management skills
  • Ability to multi-task and prioritize
  • HIPPA compliance
  • Biohazardous waste disposals

Security Officer

Command International Security
08.2021 - 01.2022
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Acted quickly during emergency situations to reduce opportunity for damage and injury.
  • Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
  • Provided excellent customer service while addressing visitor inquiries or concerns related to facility safety or access control procedures.

Education

PROGRAM IN STERILE PROCESSING -

SILICON VALLEY SURGI-TECH INSTITUTE
Silicon Valley, California
10.2023

HIGH SCHOOL DIPLOMA - undefined

North salinas high school
Salinas, California
05.2020

Skills

  • Proper Storage Procedures
  • Food Spoilage Prevention
  • Billing and Payment Processing
  • High-Volume Dining
  • Menu memorization
  • Food safety practices
  • Relationship building

Certification

Basic life support certified

Security guard card certifications

Personal relations

Communication and it's significance

Powers to arrest

Appropriate use of force training

Handling difficult people

Preserving the incident scene



Timeline

Chef

Aramark
03.2025 - 07.2025

Car Detailer

Enterprise Rent-A-Car
03.2024 - 10.2024

STERILE PROCESSING EXTERN

Salinas valley health
08.2023 - 10.2023

Security Officer

Command International Security
08.2021 - 01.2022

FOOD SERVER

Chef lee's
08.2019 - Current

HIGH SCHOOL DIPLOMA - undefined

North salinas high school

PROGRAM IN STERILE PROCESSING -

SILICON VALLEY SURGI-TECH INSTITUTE

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