Victor campana
rocklin
Summary
Diligent Sales Manager with strong background in managing sales teams and driving customer satisfaction. Successfully implemented strategies to boost sales and enhance client relationships. Demonstrated leadership and communication skills, fostering collaborative team environment.
Overview
34
34
years of professional experience
Work History
Assistant Sales Manager
Sacramento Dodge
05.2025 - Current
- Resolved customer issues promptly, maintaining high levels of customer satisfaction and trust in the brand.
- Trained new hires on product knowledge, enhancing their ability to sell confidently and successfully close deals.
- Assisted sales team with completing customer transactions and managing issues.
- Developed strong client relationships for repeat business and increased referrals.
Consultant
Automotion (used Car Sales)
01.2021 - 01.2025
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Liaised with customers, management, and sales team to better understand customer needs and recommend appropriate solutions.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Managed client relationships through regular check-ins and updates on project progress.
- Identified areas of improvement for clients'' operations, implementing targeted solutions to increase productivity.
- Developed innovative strategies for clients, resulting in increased revenue and business growth.
Sales Manager/ASM
Future Ford of Concord
01.2015 - 07.2019
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
Finance Manager
John L Sullivan Chevrolet
01.2013 - 01.2016
- Reviewed documentation and identified financial discrepancies where applicable.
- Streamlined month-end close process, reducing time spent on manual tasks and improving data accuracy.
- Ensured compliance with local, state, federal tax regulations; timely filing of all required documents, mitigating potential penalties or fines.
- Prepared monthly reconciliation of bank accounts and took corrective actions on deviations.
- Mentored junior finance staff, fostering professional development and strong team dynamics.
Assistant Sales Manager
Future for of Concord
01.2011 - 01.2013
- Cultivated a positive work environment through fostering teamwork, open communication channels among staff members contributing towards higher employee satisfaction and retention rates.
- Demonstrated exemplary customer service by engaging clients on sales floor.
Owner/Operator
Stockton Thrift Car Sales
01.2001 - 01.2010
- Managed day-to-day business operations.
- Provided exceptional customer service, addressing issues promptly to ensure customer satisfaction and repeat business.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed daily operations for optimal efficiency, streamlining processes to reduce costs.
- Spoke professionally with customers regarding complaints, gathering all necessary information to make educated decisions and address issues.
- Ensured compliance with relevant regulations, maintaining proper documentation and licensing requirements.
- Developed and implemented successful marketing strategies, resulting in increased brand awareness and customer base.
- Developed business plan, processes and procedures to provide superior [Product or Service] to customers.
General Sales Manager
Concord Nissan
01.1998 - 01.2000
- Motivated team members to meet and exceed objectives by setting goals, tracking performance on daily basis and implementing improvement strategies.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
- Implemented effective pricing strategies that balanced profit margins while remaining competitive in the marketplace.
- Applied established sales techniques and persuasive communication skills to meet personal sales objectives.
Sales Associate/ Assistant Sales Manager/Sales Manager
Magnussen Dealer Group
01.1992 - 01.1996
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Engaged with customers to build rapport and loyalty.
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Solved customer challenges by offering relevant products and services.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
Timeline
Assistant Sales Manager
Sacramento Dodge
05.2025 - Current
Consultant
Automotion (used Car Sales)
01.2021 - 01.2025
Sales Manager/ASM
Future Ford of Concord
01.2015 - 07.2019
Finance Manager
John L Sullivan Chevrolet
01.2013 - 01.2016
Assistant Sales Manager
Future for of Concord
01.2011 - 01.2013
Owner/Operator
Stockton Thrift Car Sales
01.2001 - 01.2010
General Sales Manager
Concord Nissan
01.1998 - 01.2000
Sales Associate/ Assistant Sales Manager/Sales Manager
Magnussen Dealer Group
01.1992 - 01.1996
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