Victor Brunet
Nepean,ON
Summary
People-oriented Manager offering over 10 years of service and sales experience with proven leadership abilities. Talented in developing partnerships, overseeing personnel and developing tactical plans to meet strategic goals. Skilled in working both independently and collaboratively and adapting to new situations and challenges to drive positive change.
Overview
11
11
years of professional experience
Work History
Studio Manager
Orangetheory Fitness
10.2022 - Current
- Coordinated daily studio operations, including scheduling, staff management and customer service.
- Defined clear targets and objectives and communicated to other team members.
- Recruited, trained, and developed high-performing and customer-focused team.
- Expanded the studio's client base by proactively seeking out new business opportunities through networking events or industry conferences.
Director of Sales
Free Form Fitness
12.2018 - 07.2022
- Formulated and presented innovative strategies to team members to build foundation for successful sales plans.
- Coordinated staff sales meetings to discuss developmental strategy, best practices and process improvements.
- Created and implemented new services to increase trainer conversion rates.
- Designed an internal Sales Playbook for trainers to overcome objections and lock in sales.
Certified Personal Trainer
Free Form Fitness
06.2017 - 07.2022
- Designed personalized workout programs for individual clients based on goals and performance ability.
- Informed clients about nutrition, lifestyle issues, and weight control.
Technical Support Team Manager
TELUS
08.2013 - 08.2015
- Administered weekly coaching to direct reports and set clear and measurable goals, action plans and follow-up procedures.
- Facilitated monthly meetings to communicate team performance goals, results and new process implementation.
- Developed and delivered quality assurance workflows to improve agent communication skills.
Education
Ontario College Diploma - Fitness And Health Promotion
Algonquin College
Ottawa, ON06.2018
Bachelor of Social Science - Social Science Major in Psychology
Vanier College
Saint-Laurent, QC05.2011
Skills
- People Management
- Sales
- Organization and Efficiency
- Conflict Resolution
- Decision Making
- Process Improvement
Timeline
Studio Manager
Orangetheory Fitness
10.2022 - Current
Director of Sales
Free Form Fitness
12.2018 - 07.2022
Certified Personal Trainer
Free Form Fitness
06.2017 - 07.2022
Technical Support Team Manager
TELUS
08.2013 - 08.2015
Ontario College Diploma - Fitness And Health Promotion
Algonquin College
Bachelor of Social Science - Social Science Major in Psychology
Vanier College
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