Vicky Vavliaras-Strezos

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Prospected new clientele through networking, cold calling, canvassing and referrals.
• Strengthened customer relationships with proactive and collaborative approach to managing needs.
• Recorded and maintained sales prospect and sales data within customer relationship management system.
• Presented key decision-makers with new and updated account strategies.
• Used targeted questioning strategies to discover insight on prospect needs and requirements.
• Stayed abreast of competitive landscape and emerging technologies to best position brand in global marketplace.

• Developed and implemented effective sales strategies and led nationwide sales team members to achieve sales targets.
• Empowered and led driven sales team to build product awareness and exceeded revenue targets.
• Predicted shifts in regional and national marketplaces using current industry knowledge to stay ahead of competition.
• Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
• Negotiated and closed agreements with large School Boards/Manitoba Ministry of Ed and monitored and analyzed performance metrics.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Met with customers to give sales presentations, negotiate contracts and promote services.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Delivered web-based and live presentations covering unique benefits and advantages of Class Technologies video conferencing App.
• Built and maintained relationships with Ministry of Ed and School Board decision making offials while providing high level of expertise.

• Strengthened new business sales 100% with effective team leadership and staff development strategies.
• Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
• Managed and motivated sales team to increase revenue by 60% within the first year of my role.
• Collaborated with internal teams and suppliers to evaluate costs against expected market price points and set structures to achieve profit targets.
• Monitored customer buying trends, market conditions and competitor actions to adjust strategies and achieve sales goals.
• Exceeded targets by building, directing and motivating high-performing sales team.
• Led targeted training programs to educate staff on product benefits and service capabilities.
• Established strong relationships with major accounts and key decision-makers to increase sales in designated territory.
• Built lasting relationships with clients through outstanding customer service interactions.

Responsibilities include managing the Province of Ontario

• Built and strengthened relationships with new and existing accounts to drive revenue growth.
• Maximized revenue by servicing accounts and proposing new products and services to established customers.
• Prospected new clientele through networking, cold calling, canvassing and referrals.
• Identified client business needs by gaining understanding of goals, objectives and processes.
• Met and exceeded service level goals by identifying and achieving standards and expectations.
• Prepared forecasts and mapped resources to most valuable opportunities.
• Drove new business development through qualifying leads, building relationships and executing strategic sales.
• Used targeted questioning strategies to discover insight on prospect needs and requirements.
• Executed successful budget, talent and sales campaign development.
• Increased profitability and pipeline development by leveraging diverse marketing channels and sales strategies.
• Conducted informational trainings and briefings to clients on new features and updated products.

• Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
• Monitored weekly sales to write reports for senior leadership and streamline operational processes.
• Exceeded sales goals, increased revenue and facilitated sales.
• Implemented brand marketing and sales campaigns.
• Maximized business potential by providing excellent customer service and ensuring 95% client retention.
• Serviced existing accounts on regular basis to maximize revenue.
• Performed cold-calling and follow-ups with leads to secure new revenue.
• Prepared pricing agreements and contracts to close sales.
• Used consultative sales approach to understand and meet customer needs.
• Researched potential clients and markets to prepare for appointments.

• Opened, closed and updated accounts for customers.
• Evaluated client financial positions and identified most appropriate banking products.
• Located and pre-qualified customers for mortgages.
• Managed escalated phone calls by applying conflict resolutions skills and extensive knowledge of bank policies, products and services.
• Documented transactions and moved, deposited or withdrew money accurately to prevent errors.
• Provided advice on different bank products and financial options.
• Balanced teller drawers and ATM cash.
• Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.

• Enhanced customer satisfaction levels by addressing concerns promptly and providing tailored solutions.
• Achieved regional sales targets through effective territory management and relationship building with key clients.
• Increased sales revenue by developing and implementing strategic plans and setting performance goals for the sales team.
• Launched new products successfully into the market, coordinating marketing initiatives and comprehensive sales campaigns.
• Established strong partnerships with industry influencers to expand brand recognition and drive business growth.
• Managed team of sales representatives, providing guidance, coaching and support.
• Analyzed market trends to identify opportunities for product expansion, leading to increased revenue streams.
• Collaborated cross-functionally with headquarters, regional and other teams nationally to maintain consistent message and experience.
• Compiled and analyzed data to determine approaches to improve sales and performance.
• Collaborated with advertising group to create uniformity between advertising messages and retail incentives.
• Drove sales by developing multi-million dollar contract sales.
• Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
• Enhanced profitability by developing pipelines utilizing marketing and sales strategies.
• Organized promotional events and interacted with community to increase sales volume.
• Engaged in product training, demonstrations, consumer awareness, branding, and acquisition initiatives to raise awareness and revenues.
• Collaborated with marketing teams to help sales campaigns reach target audiences.
• Collaborated cross-functionally to optimize end-to-end sales processes, from prospecting through post-sales support services.
• Expanded customer base by targeting untapped markets through innovative lead generation tactics and follow-up mechanisms.
• Connected with prospects through trade shows, cold calling and local-area networking.
• Delivered accurate sales forecasts based on thorough analysis of historical data and current trends in order to facilitate informed decision-making at the executive level.
• Held one-on-one meetings with sales team members to identify selling hurdles and offered insight into best remedy.
• Implemented systems and procedures to increase sales.