Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Vicky Sofos

Aurora

Summary

Dynamic sales professional with a proven track record, excelling in client relationship management and strategic sales. Adept at enhancing customer experiences through effective merchandise displays and upselling techniques, consistently achieving sales targets while fostering loyalty and engagement. Strong communicator with a keen interest in positive outcomes.

Driven with proven success in a variety of sales roles and extensive knowledge of effective consumer relations. Committed to exceeding goals, working closely with coworkers and closing sales quickly. Expertise in various sales tactics and negotiations.

Overview

29
29
years of professional experience

Work History

Lead Sales Associate

Wishlist YYZ
03.2025 - Current


  • Processed and stocked merchandise in accordance with store standards.
  • Developed and maintained knowledge of current sales and promotions.
  • Handled cash register operations and customer transactions to process payments.
  • Maintained store visual standards by setting up window and interior displays to merchandising guidelines.
  • Organized store merchandise racks and displays to promote and maintain visually appealing environments.

Executive Assistant

Enbridge Gas
03.1999 - 05.2006
  • Answered high volume of consumer related phone calls and emails regarding their properties
  • Handled confidential and sensitive information with discretion and tact with all media outlets
  • Worked with senior management to initiate new projects and assist in various processes.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Screened calls and emails and initiated actions to respond or direct messages for managers.

Key Holder

Mexx
07.1996 - 02.1999
  • Met sales targets consistently for each shift by positively engaging customers and delivering high levels of service.
  • Oversaw store operations by counting cash drawers, reviewing equipment management, and supervising staff.
  • Engaged with customers to build rapport and promote long-term loyalty for increased sales.
  • Assisted with team responsibilities by cleaning, managing cash registers, and product merchandising.
  • Managed store personnel by delegating tasks and supervising daily operations.

Education

Business Management

Centennial College of Applied Arts And Technology
Scarborough, None
06-1997

Skills

  • Client relationship management
  • Sales strategies
  • Merchandise displays
  • Friendly and outgoing
  • Customer service
  • Sales promotions
  • Positive customer experience
  • Hospitality and accommodation
  • Relationship building
  • Upselling and cross selling

Languages

English
Native or Bilingual
Macedonian
Native or Bilingual

Timeline

Lead Sales Associate

Wishlist YYZ
03.2025 - Current

Executive Assistant

Enbridge Gas
03.1999 - 05.2006

Key Holder

Mexx
07.1996 - 02.1999

Business Management

Centennial College of Applied Arts And Technology

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Vicky Sofos