Vicky Piche
Overview
17
17
years of professional experience
Work History
Scheduling Assistant
The Ottawa Hospital
05.2013 - 11.2017
- Communicated scheduling changes to staff members, implementing proof-of-receipt to reduce errors.
- Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
Nutrition Services Supervisor
The Ottawa Hospital
02.2001 - 05.2013
- Monitored food preparation, production, and plating for quality control.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Optimized workflow efficiency by streamlining food preparation processes and staff communication.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Provided staff training in proper food handling techniques, reducing the risk of contamination or illness among patients.
- Conducted regular audits of food storage areas, maintaining high standards of cleanliness and organization to ensure safety compliance.
Esthetician
Self-employed
06.2005 - 10.2012
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Educated clients on proper skincare routine maintenance and guided them in selecting appropriate home care products.
- Established long-lasting relationships with clients by providing personalized care and consistently delivering outstanding results.
- Developed personalized treatment plans for clients experiencing acne or other skin issues, leading to improved complexion over time.
- Explained benefits of skin care products to clients.
- Recommended retail products for at-home use.
Education
Certificate - Hand Reflexology
School of Complimentary Therapies
Ottawa, ON10.2021
Certificate - Foot Reflexology
School of Complementary Therapies
Ottawa, ON10.2019
Diploma - Esthetics
Académie Internationale En Soins Esthétiques
Gatineau, QC06.2005
Diploma - Nutrition And Food Service Management
Université De Guelph, Campus D'Alfred
Alfred, ON06.1998
Skills
- Perfectly bilingual
- More than 10 years experience in the nutrition and esthetic field
- Strong interpersonal skills, verbal and written
- Attention to Detail
- Experience with staff scheduling and payroll
- Skilled with software like: Word, Excel, Outlook
- Knowledge of social media technologies
Timeline
Scheduling Assistant
The Ottawa Hospital
05.2013 - 11.2017
Esthetician
Self-employed
06.2005 - 10.2012
Nutrition Services Supervisor
The Ottawa Hospital
02.2001 - 05.2013
Certificate - Hand Reflexology
School of Complimentary Therapies
Certificate - Foot Reflexology
School of Complementary Therapies
Diploma - Esthetics
Académie Internationale En Soins Esthétiques
Diploma - Nutrition And Food Service Management
Université De Guelph, Campus D'Alfred