Vicky Dussaram
Senior Payments Supervisor
Calgary,AB
Summary
I am an enthusiastic and dedicated professional with experience at supervisory and management level.An exceptional leader who is able to develop and motivate others to achieve targets, I can demonstrate a strong ability to manage a team effectively as well as projects from conception through to successful completion. A proactive individual with a logical approach to challenges, I perform effectively even within a highly pressurised working environment and huge workload and I'm always keen to coach and share my knowledge and work expertise. Proactive senior payments supervisor with strong background in financial analysis, budgeting and forecasting. Develops and implements financial plans and delivers strategic financial advice. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Driven bank leader with 20-year track record of successful administrative and operations management. Highly skilled in cultivating and leading high-performance teams focused on exceeding business objectives.
Overview
19
19
years of professional experience
2
2
Languages
Work History
Senior Payments Supervisor / Payments Risk MI Supervisor / Group MI Analyst
Absa Bank Ltd formerly Barclays Bank Plc (Mauritius)
Ebene Mauritius
09.2006 - 04.2024
- Inward / Outward Payments Department / Inter-department MI Analyst (onshore and offshore)
- Established performance metrics for the team, consistently tracking progress towards goals and making adjustments as needed.
- Devised and implemented processes and procedures to streamline operations.
- Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
- Developed effective improvement plans in alignment with goals and specifications.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Cultivated strong relationships with key clients or stakeholders through consistent communication and excellent service delivery.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Excellent communication skills, both verbal and written.
- Organized and detail-oriented with a strong work ethic.
Record Management Coordinator
Barclays Bank Limited
Ebene
04.2009 - 03.2016
- Conducted ongoing assessments of current practices, recommending improvements to streamline operations further.
- Reduced record duplication and inaccuracies by conducting regular audits and updates.
- Transmitted documents, organized revisions and tracked changes.
- Carried out in-depth needs assessments to determine document management requirements at department and individual user levels.
Trainee Clerical Finance Officer
State Bank of Mauritius
Port Louis
08.2005 - Current
- Participated in on-the-job training, working closely with supervisors and coworkers and asking appropriate questions.
- Continuously refined course content based on feedback from trainees and evolving industry trends, ensuring up-to-date knowledge for future participants.
- Enhanced trainee experience by developing comprehensive orientation programs and hands-on training sessions.
- Facilitated practical application of newly acquired skills through real-world scenarios and role-playing exercises.
- Created and managed project plans, timelines and budgets.
- Handled day-to-day customer or client questions via telephone or email.
Education
Master in Business Administration (MBA) with specialisation in Banking - undefined
University of Sikkim Manipal
04.2012 - undefined
Bachelor in Business Administration with Specialization in Economics and Finance - undefined
Management College of South Africa (Mancosa)
06.2008 - undefined
Diploma in Business Administration specialisation in Banking and Financial Services - undefined
Swami Dayanand Institute of Management - Beau-Plan Pamplemousses
06.2005 - undefined
Skills
Report Preparation
Additional Qualifications
- Barclays Bank Plc - Eagle Award Winner - Team category
- Performance Rating for Year 2007-2023 = A + ( Excellent )
- Barclays Inhouse International Training Qualifications- ( 2009 - 2024 )
Present Position
Formerly employed as Senior Payments Supervisor / Global and Group MI Analyst / Payments KI Risk Supervisor at Absa Bank Ltd formerly Barclays Bank Plc (Mauritius) Payments Dept, responsible for both onshore and offshore sections as well as Record Management coordinator for my respective department.
Key I T Skills
- Word
- Excel
- Access
- PowerPoint
- Internet
- Email / Swift system
Other Names
Vicky
Personal Information
- Age: 40 years
- Date of Birth: 07/31/83
- Gender: Male
- Nationality: Mauritian
- Marital Status: Married
vickaj@hotmail.co.uk
References
- Mr. Fareed Soreefan, International Financial Service, Director, IFS Court House Ebene, 4673000, 57504495
- Mr. Prithviraj Ramroop, Absa Bank Plc, Cash Management Manager, Absa House Ebene, 4041068, 57638844
Accomplishments
Barclays Quarterly Eagle Award winner for Team Pioneering Category
Timeline
Master in Business Administration (MBA) with specialisation in Banking - undefined
University of Sikkim Manipal
04.2012 - undefined
Record Management Coordinator
Barclays Bank Limited
04.2009 - 03.2016
Bachelor in Business Administration with Specialization in Economics and Finance - undefined
Management College of South Africa (Mancosa)
06.2008 - undefined
Senior Payments Supervisor / Payments Risk MI Supervisor / Group MI Analyst
Absa Bank Ltd formerly Barclays Bank Plc (Mauritius)
09.2006 - 04.2024
Trainee Clerical Finance Officer
State Bank of Mauritius
08.2005 - Current
Diploma in Business Administration specialisation in Banking and Financial Services - undefined
Swami Dayanand Institute of Management - Beau-Plan Pamplemousses
06.2005 - undefined
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