Vicktoria Adams

Displaying new flowers, arranging flower and shrubs.

Trees and shrubs, garden vegetables and herbs

Watering, shading, displaying, helping customers with their flowering needs.

Garden tractors, sheds, gazebos and all other seasonal items such as putting bbqs together for customers.

Seasonal sales

Answering phones, booking appointments,

Preparing finalized tax packages to customers.

Seasonal for income tax time.

• Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
• Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
• Built relationships with customers to encourage repeat business.
• Managed returns, exchanges and refunds in accordance with store policy.
• Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
• Provided positive first impressions to welcome existing, new, and potential customers.
• Engaged with customers to build rapport and loyalty.
• Solved customer challenges by offering relevant products and services.

• Trained and supervised produce staff for optimal performance and adherence to company policies.
• Maintained produce display, and prep and storage areas in clean and orderly condition.
• Strengthened profits by reducing waste, controlling shrinkage, and increasing team efficiency with optimized workflows.
• Enhanced customer satisfaction through attentive service and consistent delivery of high-quality products.
• Managed product rotation to minimize waste, optimizing freshness and quality of available goods.
• Assisted customers with produce questions.
• Maintained safety standards throughout the department, ensuring compliance with local regulations and company policies.
• Conducted regular inventory audits, addressing discrepancies and minimizing shrinkage due to theft or spoilage.
• Purchased produce following guidelines of marketing plan.
• Improved produce department efficiency by implementing streamlined inventory management processes.
• Implemented effective merchandising techniques, leading to increased visibility of seasonal items and specialty products.
• Maintained produce area and kept produce storage area clean and sanitary.
• Selected items for specials and marked down items to reduce losses.
• Assisted customers with questions or concerns regarding produce items, providing knowledgeable advice on storage tips and recipe suggestions when needed.
• Priced produce to achieve margin and sales goals.
• Collaborated with suppliers to ensure timely deliveries, maintaining a well-stocked produce section.