Summary
Overview
Work History
Education
Skills
Languages
Certification
Relias
Timeline
Generic

Vickie Paul

Summary

Dedicated Support Worker with a proven track record at Chilliwack Society For Community Living, enhancing client wellness through personalized care and effective crisis intervention. Skilled in emotional support and health safety, I excel in building trust and fostering independence in clients. Achievements include mentoring new staff and significantly improving client engagement in social communities.

Overview

4
4
years of professional experience
1
1
Certification

Work History

Support Worker

Chilliwack Society For Community Living
05.2021 - Current
  • Assisted clients with daily living needs to maintain self-esteem and general wellness.
  • Helped clients manage and reach individual goals, supporting independent progression and social skills.
  • Enhanced the quality of care for clients by providing personalized support and assistance with daily living activities.
  • Transported clients to appointments, shopping venues and entertainment events according to determined schedule.
  • Established trusting relationships with clients and their families through empathetic communication and active listening.
  • Kept clients engaged in social networks and communities for personal health and growth.
  • Safeguarded client well-being by monitoring health conditions, administering medications, and reporting any changes to appropriate medical professionals.
  • Maintained detailed records of client progress, interventions, and outcomes to ensure continuity of care across service providers.
  • Adapted quickly to changing work environments while maintaining high levels of productivity and professionalism under pressure.
  • Provided crisis intervention services when necessary, effectively de-escalating challenging situations while maintaining client safety.
  • Mentored new support workers by providing guidance, sharing best practices, and modeling effective client-centered care techniques.

Education

Medical Office Administration - Medical

Sprott Shaw College
Chilliwack, BC
03-2021

Skills

  • Daily living support
  • Housekeeping tasks
  • Health and safety awareness
  • Emotional support
  • Daily living assistance
  • Confidentiality and privacy
  • Cleaning and sanitizing
  • Active listening
  • Relationship building
  • Behavioral support
  • Meal preparation
  • Meal planning and preparation
  • Transportation assistance
  • Professional boundaries
  • Clean driving record
  • Attention to detail
  • Conflict resolution
  • Critical thinking
  • Empathy and patience
  • Verbal and written communication
  • Activity planning
  • Documentation and reporting
  • Crisis intervention
  • Housekeeping and laundry
  • Basic caregiving
  • Personal care assistance
  • Treatment plans
  • First aid and CPR
  • Disability care
  • Personal errands
  • Multitasking
  • Teamwork and collaboration
  • Organizational skills

Languages

English
Professional Working

Certification


  • [Canada] Driver's License
  • ServSafe Food Handler's Certification
  • First Aid Certification

Relias

Competency - Financial, Competency - Health and Safety,Competency - Human Resources,Competency - Individual Rights,Competency - Individual Services,Competency - Transportation,Competency - Technology.


I keep up my courses through Relias, I also do extra courses if I feel I need to get extra knowledge.

Timeline

Support Worker

Chilliwack Society For Community Living
05.2021 - Current

Medical Office Administration - Medical

Sprott Shaw College
Vickie Paul