Summary
Overview
Work History
Skills
Timeline
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Vicki Thomas

Bloomfield,NB

Summary

Dynamic leader with a proven track record at Tipsy Canoe, adept in team leadership and complex problem-solving. Enhanced operational efficiency and customer satisfaction through innovative process improvements and effective communication. Skilled in multitasking and staff development, consistently achieving results beyond expectations.

Overview

10
10
years of professional experience

Work History

Manager/Head Cook

Tipsy Canoe
08.2014 - 03.2024
  • Accomplished multiple tasks within established timeframes.
  • Cross-trained existing employees to maximize team agility and performance.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
  • Reduced operational costs through comprehensive process improvement initiatives and resource management.
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.

Manager/Cook

Pond's Restaurant
02.2018 - 05.2021
  • Accomplished multiple tasks within established timeframes.
  • Enhanced product quality by instituting rigorous quality control procedures, resulting in fewer customer complaints.
  • Evaluated employee performance and conveyed constructive feedback to improve skills.
  • Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.

Home Care Provider

Upper Nashwaak Community Outreach Program
10.2015 - 07.2018
  • Assisted patients with personal requirements for housekeeping and grooming assistance.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
  • Assisted patients with handling daily chores and errands by transporting to appointments, cleaning personal spaces, and purchasing supplies.
  • Enhanced patient comfort by providing compassionate and attentive care tailored to individual needs.
  • Cooked tasty, nourishing meals for patients to promote better nutrition.

Skills

  • Team Leadership
  • Time Management
  • Verbal and written communication
  • Complex Problem-Solving
  • Staff Training and Development
  • Customer Service
  • Computer Skills
  • Effective Communication
  • Adaptability and Flexibility
  • Positive Attitude
  • Attention to Detail
  • Multitasking

Timeline

Manager/Cook

Pond's Restaurant
02.2018 - 05.2021

Home Care Provider

Upper Nashwaak Community Outreach Program
10.2015 - 07.2018

Manager/Head Cook

Tipsy Canoe
08.2014 - 03.2024

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Vicki Thomas