Vicki Moon
Burlington,ON
Summary
Well-qualified sales professional with proven success in improving operations and solving problems. Highly proficient in building lasting relationships with key decision makers, customers and team members to further company goals. Ready to leverage training and experience to take on new professional challenges.
Overview
33
33
years of professional experience
Work History
Real Estate Agent
Royal LePage Terrequity Realty Brokerage
2023.10 - Current
- Expanded client base through consistent networking events, maintaining a high level of customer service and professionalism.
- Performed home evaluations and developed competitive market analysis for individual homes.
- Managed scheduled meetings to maintain satisfaction of both buyers and sellers and facilitate smooth purchases.
- Presented purchase offers to sellers for consideration.
Relocation Specialist
Welcome Home Relocations
2021.09 - Current
- Advised clients on visa requirements and immigration procedures when moving internationally, ensuring a smooth and compliant process.
- Created customized relocation plans tailored to each client''s specific needs and circumstances.
- Maintained up-to-date knowledge on industry trends and developments, allowing for continuous improvement in service offerings.
- Conducted post-move follow-ups with clients to assess their satisfaction levels and gather feedback for continuous improvement efforts.
- Managed multiple client cases concurrently while maintaining strict attention to detail and exceptional organizational skills, resulting in successful relocations.
- Provided ongoing support to clients post-relocation, ensuring they were settled comfortably into their new homes and communities.
Clinic Coordinator
MacLeans Sports Physiotherapy
2018.07 - 2021.09
- Established and maintained effective communication with staff, physicians and community organizations to promote high quality patient care.
- Reduced patient wait times through effective management of patient flow and resource allocation.
- Coordinated successful community outreach events to raise awareness about the clinic''s services and promote health initiatives.
- Created customized care plans, working with hospital staff and families to assess and meet individual needs.
- Protected patients by following strict HIPAA protection requirements and internal data security procedures.
Sales Representative
Hewlett Packard Enterprise
2000.10 - 2017.09
- Collaborated with cross-functional teams to identify and address customer needs.
- Created inviting environment for customers by maintaining store organization and cleanliness.
- Optimized territory coverage by strategically planning routes for maximum efficiency in meeting clients facetoface.
- Expanded customer base through cold calling, networking, and relationship building.
Operation Manager
Keg Restaurants
1991.01 - 2001.09
- Developed and maintained relationships with external vendors and suppliers.
- Reduced operational risks while organizing data to forecast performance trends.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Updated and resolved incidents and managed accessorial charges objectively while maximizing profit.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
- Recruited, hired, and trained initial personnel, working to establish key internal functions and outline scope of positions for new organization.
Education
Diploma - Real Estate
Humber College
Toronto, ON10.2023
Diploma - Healthcare Administration
Trios College
Hamilton, ON03.2018
Skills
- Negotiation expertise
- Problem-Solving
- Title Investigation
- Adaptability and Flexibility
- Client-oriented
- Client Relations
- Operations Management
- Real estate development
- Property Research
- Highly Professional
- Client Relationship Management
Languages
English
Full Professional
References
References available upon request
Timeline
Real Estate Agent
Royal LePage Terrequity Realty Brokerage
2023.10 - Current
Relocation Specialist
Welcome Home Relocations
2021.09 - Current
Clinic Coordinator
MacLeans Sports Physiotherapy
2018.07 - 2021.09
Sales Representative
Hewlett Packard Enterprise
2000.10 - 2017.09
Operation Manager
Keg Restaurants
1991.01 - 2001.09
Diploma - Real Estate
Humber College
Diploma - Healthcare Administration
Trios College
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