Dynamic professional with extensive experience at the Embassy of the United States, specializing in personnel performance evaluation and workflow optimization. Proven track record in organizational leadership and staff supervision, ensuring compliance with postal regulations and enhancing operational efficiency. Skilled in scheduling and adept at managing logistical support for classified operations.
Overview
21
21
years of professional experience
1
1
Certification
Work History
Diplomatic Post Office Supervisor
Embassy of the United States of America, Kuwait
02.2019 - 07.2024
Monitored and evaluated personnel performance to complete annual reviews.
Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
Ensuring the regular dispatch of outgoing mail and unclassified pouch shipments, receipt and distribution of incoming mail and unclassified pouch shipments and ensuring the proper transportation of mail and unclassified pouches according to the regulations set forth by the Diplomatic Post office and Diplomatic Pouch and Mail bureau at the Department of State.
Provide logistical support of Classified pouch operations by generation of Airway bills, secure transportation of inbound and outbound pouches from Embassy to airport and return. Obtain security escort and clearance process with Airline and Kuwait Customs officials.
Surveillance Detection Program Technician
Embassy of the United States of America
07.2011 - 02.2019
Analyze data provided by the field operators and to prepare reports.
Responsible for entering data into an automated Security Incidents and Management System (SIMAS) and maintaining a MS Access database.
ØDaily office administrative duties e.g. Filing of reports, ordering, receiving and maintaining office supplies. Procurement requests for field and office equipment. Processing of various HR support and requests for the SD Unit.
Compiles biweekly computerized Time and Attendance (T&A) reports for the Embassy’s Surveillance Detection (SD) unit, verifies the correctness of reported leave, overtime, and other special pay.
Local Guard Force
Embassy of the United States of America
10.2007 - 07.2011
To provide security coverage of all entry and exit points of the Embassy.
Through visual and physical check of all vehicles entering the embassy compound.
Through visual and physical check of employees and visitors that enter through the embassy gates.
Other assignments instructed by Supervisors or ARSO.
Surveillance Detection Operator
Embassy of the United States of America
04.2003 - 10.2007
Conduct Surveillance Detection operations as directed by the Shift Supervisor or the ARSO.
Make accurate, complete and timely verbal or written reports of findings to the Shift Supervisor as the situation dictates.
Operate under cover as Maintenance, Gardener, Mechanic, Driver ect. according to circumstances and situation.
Education
High School Diploma -
Pompei Pre-University College
Mangalore, India
04-1994
Skills
Scheduling and calendar management
Expense reporting
Staff supervision
Organizational leadership
Certification
Supervisory Skills Training - Muscat Oman,November 2015
Contracting officers Representative – Washington D.C., USA - August 2019
Forklift Operator - US Embassy Kuwait - March 2024
Computer Skills
Proficient in MS Office (Word, Excel, Powerpoint, Outlook) and Adobe.
Languages
English
Professional Working
Hindi
Professional Working
Arabic
Limited Working
Timeline
Diplomatic Post Office Supervisor
Embassy of the United States of America, Kuwait
02.2019 - 07.2024
Surveillance Detection Program Technician
Embassy of the United States of America
07.2011 - 02.2019
Local Guard Force
Embassy of the United States of America
10.2007 - 07.2011
Surveillance Detection Operator
Embassy of the United States of America
04.2003 - 10.2007
High School Diploma -
Pompei Pre-University College
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