Result-oriented sales professional with 18 years of demonstrated success in the customer and banking domain . Possesses excellent reputation for resolving and improving customer satisfaction. I have good interpersonal skills
And solid understanding of policies and procedures needed for the role .
Overview
17
17
years of professional experience
Work History
Marketing Officer
Mukesh Bharti & Associates
01.2024 - Current
Representing clients in various immigration matters, including visa/work permit applications
Conducting thorough legal research, staying updated on immigration laws and regulations & providing strategic advice
Collaborating with other departments and sending referrals & getting leads from them.
Associate Business Advisor
CIBC
01.2021 - 01.2023
Managed a portfolio of sole proprietorships, partnerships and corporations with their baking and other financial needs which include mortgages, loans, lines of credit, business overdrafts and equipment loans
Conduct risk and financial analysis, credit structuring and presenting deals
Verified and authenticated client identity and supporting documentation.
Financial Service Representative (Investment)
CIBC
01.2012 - 01.2020
Responsible for maintaining long-term relationships with clients and offering value for bank services
Consistently exceeded quotes when it came to writing new business and delivering excellent customer service
Collaborated with the Financial Advisors to provide strategies pertinent to each client's need
Processing term deposits, RRSP, RRIF and RESP.
Personal Banker II
CIBC
01.2008 - 01.2011
Provide personal financial counselling, assist with lending services, and build relationships with existing customers
Assessed needs of customers, cross-sell, suggesting products and services accordingly
Assist customers during loan and Line of credit applications, including money transfer, money exchange and, data entry to update client files
Referring complex mortgages to mortgage advisors.
Education
BACHELOR OF COMMERCE -
Professionalaccomplishments
Strong ability to manage mortgage clients and close deals.
Enhanced understanding of mortgage banking, credit analysis and consumer lending policies and procedures.
Possess software skills and systems knowledge with an ability to quickly learn new financial products and services
Excellent organizational, presentation and client relationship management skills
Five-time Quarterly achiever in customer retention and three-time annual achiever.