Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Handled general support duties and special requests with upbeat attitude, speed, fast learning and flexibility.
Overview
5
5
years of professional experience
Work History
Head Hostess
Marbl & Mademoiselle Raw Bar and Grill
04.2022 - Current
Made overbooking (sat 400+ guests with 262 restaurant seating throughout the night) and successfully managed guests' dining experience.
Sold tables with minimum spending throughout weekends and weekdays.
Assigned work tasks and coordinated activities of dining room personnel to provide prompt and successful service to patrons.
Replied to consumer's emails
Assigned reservations and have skill in Table Tetris.
Supported servers, food runners, and bussers in keeping the dining area ready for every guest.
Documented reservations, alerted servers and managers of large groups and prepared seating.
Sales Representative
ELXR Juice Lab
08.2019 - 04.2020
Provided positive first impressions to welcome existing, new and potential customers.
Maintained customer satisfaction with quick and professional handling of product returns.
Increased sales revenue by identifying and targeting high-potential accounts.
Achieved perfect attendance and on-time record.
Tracked stock using company inventory management software.
Trained and mentored new sales representatives.
Education
Business Administration- Ontario Advanced Diploma -
George Brown College
Toronto, ON
04.2024
High School Diploma -
Braemar College
Toronto, ON
03.2021
Skills
Verbal and written communication
Negotiation Skills
Ability to work well under pressure
Multitasking and Prioritization
Ability to provide top-notch customer service in a fast-paced environment
Highly Organized
Certification
Smart Serve (220425880577)
Timeline
Head Hostess
Marbl & Mademoiselle Raw Bar and Grill
04.2022 - Current
Sales Representative
ELXR Juice Lab
08.2019 - 04.2020
Business Administration- Ontario Advanced Diploma -
George Brown College
High School Diploma -
Braemar College
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