Vicente R. Garfias
Bellflower
Summary
Results-driven Outside Sales Manager known for high productivity and efficient task completion. Skilled in client relationship management, strategic planning, and market analysis. Excel at communication, negotiation, and leadership to drive sales growth and meet objectives.
Overview
29
29
years of professional experience
Work History
Outside Sales Manager
NAPA SoCal Auto & Truck
Long Beach
09.2023 - Current
- Developed and significantly grew assigned territory using strong engagement and marketing skills.
- Created and maintained relationships with key clients to ensure customer satisfaction.
- Kept personal relationships with clients through frequent visits.
- Resolved customer complaints regarding sales and service.
- Gained market share in new sales performance through aggressive team training.
Counter Wholesale and Retail Parts
NAPA- Haps Auto Parts
Lakewood
02.2007 - 09.2011
- Demonstrated ability to handle multiple tasks simultaneously in a fast paced environment.
- Greeted customers and provided excellent customer service.
- Cross-trained colleagues on counter operations and procedures.
- Recorded counts into inventory management system, updating records efficiently.
- Operated cash register to process payments accurately and efficiently.
Assistant Manager
One Stop Undercar
Signal Hill
01.1996 - 01.2007
- Supervised daily operations including scheduling shifts, assigning duties.
- Managed customer service inquiries and complaints in a timely manner.
- Maintained accurate records of sales transactions using point-of-sale systems.
- Resolved customer inquiries and complaints requiring management-level escalation.
- Negotiated contracts with vendors to secure favorable terms and pricing.
Education
Some College (No Degree) - Heavy Duty Truck Parts I & II
El Camino College
Torrance, CASkills
- Customer relationship management
- Territory management
- Sales forecasting
- Lead generation
- Sales training
- Inventory management
- Customer service
- Problem solving
- Time management
- Conflict resolution
- Verbal and written communication
Affiliations
- Triathlete
- Mobile bartending
- Avid Cyclist
Languages
Spanish
Professional
References
References available upon request.
Timeline
Outside Sales Manager
NAPA SoCal Auto & Truck
09.2023 - Current
Counter Wholesale and Retail Parts
NAPA- Haps Auto Parts
02.2007 - 09.2011
Assistant Manager
One Stop Undercar
01.1996 - 01.2007
Some College (No Degree) - Heavy Duty Truck Parts I & II
El Camino College