Vicente Reodique
Calgary
Summary
Driven by a compassionate approach and a knack for complex problem-solving, I significantly enhanced patient independence at Living Independently For Equality. My leadership at Lufkin streamlined operations, boosting customer satisfaction and achieving financial targets through effective quality assurance controls. Skilled in direct patient care and operational efficiency, I excel in fast-paced environments, always prioritizing patient-focused care and safety.
Overview
17
17
years of professional experience
Work History
Health Care Aider
Living Independently For Equality
09.2008 - Current
- Assisted with daily living activities, promoting patient independence and overall wellbeing.
- Provided assistance in daily living activities by dressing, grooming, bathing, and toileting patients.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Utilized problem-solving skills when faced with unexpected situations or emergencies within the healthcare setting.
- Maintained clean, safe, and well-organized patient environment.
Manager of Operations
Lufkin
11.2009 - 03.2024
- Established positive and effective communication among unit staff and organization leadership, reducing miscommunications, and missed deadlines.
- Identified and resolved unauthorized, unsafe, or ineffective practices.
- Successfully managed budgets, consistently meeting financial targets while maintaining high-quality standards.
- Improved customer satisfaction ratings by ensuring prompt resolution of issues and concerns.
- Implemented cost-saving initiatives, reducing overall operational expenses without compromising service quality.
Operations Specialist
Quinn Pumps
05.2007 - 04.2009
- Chrome plating barrels and be sure that the acids are on the right solutions before plating pipe to meet the total quality management.
- Oversaw day-to-day operations, delegating tasks appropriately to ensure smooth workflow and timely completion of projects.
- Boosted customer satisfaction, addressing client concerns in a timely and professional manner.
- Collected, arranged, and input information into database system.
Service Crew Member
Wendys Restaurant
04.2007 - 09.2008
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Developed strong multitasking abilities while managing multiple responsibilities simultaneously during high-pressure situations.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
Service Crew Member
Burger King
07.2007 - 03.2008
- Enhanced customer satisfaction by providing efficient and friendly service.
- Collaborated with team members to meet high standards of service during peak hours.
- Prepared food items accurately and quickly, adhering to strict food safety guidelines.
- Maintained a clean and organized work environment for improved customer experiences.
- Kept all prep areas clean by sweeping, mopping and washing down counters.
- Ensured timely delivery of orders by prioritizing tasks according to demand during busy periods.
Education
Bachelor of Science - Aeronautics Leadership
PATTS College of Aeronotics
Pasay City04.1999
Skills
- Compassionate
- Direct Patient Care
- Patient Assessments
- Vital signs monitoring
- Complex Problem-Solving
- Care plan implementation
- Maintaining privacy
- Meal Planning
- Activity Planning
- Quality Assurance Controls
- Safety Precautions
- Patient-focused care
Languages
English
Professional Working
Timeline
Manager of Operations
Lufkin
11.2009 - 03.2024
Health Care Aider
Living Independently For Equality
09.2008 - Current
Service Crew Member
Burger King
07.2007 - 03.2008
Operations Specialist
Quinn Pumps
05.2007 - 04.2009
Service Crew Member
Wendys Restaurant
04.2007 - 09.2008
Bachelor of Science - Aeronautics Leadership
PATTS College of Aeronotics
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