VIBIN VIJAY
Ottawa,ON
Summary
Results-oriented professional with diverse experience in audit, correctional services, business analysis, and customer service. Strong communication, leadership, and analytical skills demonstrated, along with a proven ability to thrive in high-pressure environments. Seeking opportunities to leverage expertise in team leadership and client relations in a challenging role.
Overview
3
3
years of professional experience
Work History
Audit Associate
EY Canada
07.2022 - 09.2024
- Assisted in planning and completing audit engagements in compliance with GAAP
- Prepared financial statements and disclosures for clients
- Analyzed client accounting systems, identifying risk areas and audit matters
- Collaborated on special projects, offering problem-solving insights and critical analysis
- Prepared working papers, reports and supporting documentation for audit findings.
- Prepared comprehensive audit reports, detailing findings and presenting recommendations for improvement.
Correctional Officer
Central Nova Scotia Correctional Facility
09.2023 - 09.2024
- Identified unusual behavior and security threats through keen observation
- Effectively communicated with inmates, colleagues, and supervisors
- Applied conflict resolution techniques to de-escalate tense situations
- Maintained accurate records of incidents and disciplinary actions
- Enforced facility rules while maintaining professionalism and respect
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
Junior Business Analyst (Intern)
Digital Futurus
01.2022 - 03.2023
- Conducted research and market feasibility analysis to resolve business inefficiencies
- Collaborated with stakeholders to document goals and streamline operations
- Provided insights on product development and market trends, contributing to strategic planning
- Enhanced stakeholder communication by creating easy-to-understand visualizations of complex data sets.
- Collaborated with cross-functional teams to optimize workflows and drive process improvements.
- Conducted market research to identify opportunities for growth and expansion, leading to new business initiatives.
- Identified trends within large datasets, providing valuable insights for management review and action planning.
- Developed forecasting models, enabling proactive planning for potential challenges or opportunities within the industry.
Customer Experience Associate
TD Canada Trust
08.2021 - 07.2022
- Processed financial transactions and resolved customer inquiries
- Recommended banking solutions, ensuring confidentiality and accuracy
- Contributed to team development and operational improvements for better customer service
- Looked for additional ways to expand products to customers by upselling new products and services.
- Employed active listening skills to accurately understand customer concerns and address them effectively.
Education
Post Baccalaureate Diploma - International Business
Thompson Rivers University
Kamloops, BC12-2019
BBA - International Business Management
Amity University
07-2017
Skills
- Substantive testing
- Microsoft Excel proficiency
- Account reconciliation
- Bookkeeping
- Forecasting
- Internal audit support
- GAAP & IFRS compliance
- Microsoft Office Suite
- Forecasting and planning
- Client relationship management
References
- Vinu, Manager, Digital Futurus, +1 (469) 927-8639
- Swarna Francis, Manager, Starbucks, +1 (778) 586-4953
- Stephy Jose, Project Lead, EY Canada, +1 (437) 986-3530
Timeline
Correctional Officer
Central Nova Scotia Correctional Facility
09.2023 - 09.2024
Audit Associate
EY Canada
07.2022 - 09.2024
Junior Business Analyst (Intern)
Digital Futurus
01.2022 - 03.2023
Customer Experience Associate
TD Canada Trust
08.2021 - 07.2022
Post Baccalaureate Diploma - International Business
Thompson Rivers University
BBA - International Business Management
Amity University
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