Summary
Overview
Work History
Education
Skills
Timeline
Generic

VIBHOO GAUR

Brampton,Ontario

Summary

Energetic Office Manager equipped to support day-to-day operational functions and accomplish business goals. Blends advanced organizational, technical and business expertise to enhance workflows. Focused on attentively assisting office staff and customers and identifying opportunities for improvement.

Overview

8
8
years of professional experience

Work History

Office Coordinator

Xcel Source Corp.
Mississauga, Ontario
12.2022 - 07.2024
  • Created and maintained filing systems, both paper and electronic.
  • Coordinated office operations and procedures to ensure organizational effectiveness and efficiency.
  • Processed invoices and coded documents according to company procedure standards.
  • Followed up with customer inquiries via phone or email promptly.
  • Supported other teams with various administrative tasks when required.
  • Reviewed documents for accuracy before submission to external parties such as clients or vendors.
  • Supported internal team members with technical knowledge, operational support and exemplary customer service.

PROJECT ADMINISTRATOR

Aery Imports
Toronto, ON
08.2021 - 10.2022
  • Provided clerical support to company employees by copying, faxing, and filing documents.
  • Delivered top-notch administrative support to office staff, promoting excellence in office operations.
  • Responded to inquiries from callers seeking information.
  • Transferred and directed phone calls, guests, and mail to correct staff members.
  • Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
  • Kept reception area clean and neat to give visitors a positive first impression.
  • Prepared packages for shipment, pickup, and courier services for prompt delivery to customers.
  • Drafted agendas, recorded minutes, and created documents for meetings.
  • Increased customer satisfaction by 25%, by solving problems and concerns effectively.
  • This led to an increase in Google ratings from 3 to 4.2 stars.

OFFICE ADMINISTRATIVE ASSISTANT

Kwality Imports
Toronto, ON
11.2016 - 02.2020
  • Interacted with customers by phone, email or in-person to provide information
  • Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors
  • Produced high-quality documents, spreadsheets and presentations for internal and customer-facing needs
  • Assisted with coordination and hosting of company events
  • Teamed with leaders across all departments to meet deadlines and establish culture of cross-functional collaboration
  • Transcribed meeting minutes for recordkeeping and submitted to senior management
  • Created and updated records and files to maintain document compliance

Education

B.Sc. - Electronics

Banasthali University
Rajasthan, India
01.2009

Skills

  • Ms Office Excel
  • Spreadsheet Development
  • Computer Software
  • Customer Service
  • Communication Skills
  • Billing and Invoicing
  • Maintain Confidentiality
  • Sap
  • Liaising
  • Clerical Experience

Timeline

Office Coordinator

Xcel Source Corp.
12.2022 - 07.2024

PROJECT ADMINISTRATOR

Aery Imports
08.2021 - 10.2022

OFFICE ADMINISTRATIVE ASSISTANT

Kwality Imports
11.2016 - 02.2020

B.Sc. - Electronics

Banasthali University

Similar Profiles

CREATE PROFILE
VIBHOO GAUR