Achieved high customer satisfaction by promoting financial products including Scotia Sense Visa, Canadian Tire Triangle MasterCard, and PC MasterCard. Delivered exceptional customer service by effectively addressing inquiries and resolving issues. Enhanced team performance through training and support, leading to successful sales outcomes. Drove daily sales targets through proactive engagement and operational excellence.
Office Administrative (Medical Receptionist)
Liv Care Centre
04.2025 - 09.2025
Performed administrative and receptionist duties in a healthcare environment.
Managed patient appointment scheduling using Universal Scheduling software.
Maintained accurate patient files, medical records, and office documentation.
Handled correspondence, phone calls, and emails with professionalism.
Coordinated meetings, prepared reports, and managed office supplies.
Supported healthcare staff with administrative tasks to ensure efficient operations.
Processed invoices, billing, and maintained confidential records in compliance with privacy regulations.
Sales Associate
Predire Paris
11.2023 - 02.2024
Delivered excellent customer service and managed client records.
Maintained files and handled daily administrative paperwork.
Processed cash handling and invoicing while closing sales.
Resolved customer complaints and ensured positive client experience.
Education
Health Services Diploma - Office Administration
Sheridan College
Mississauga, ON
09.2023 - 05.2025
Skills
Assisted with various office and healthcare administration tasks Supported preparation of purchase orders and invoices Helped coordinate logistics and manage scheduling using Universal Scheduling software Created documents and analyzed data utilizing Microsoft Office Suite Conducted efficient record-keeping and data entry Coordinated meetings and events to facilitate operations Communicated with team members and clients effectively Provided customer service and resolved issues in a timely manner Maintained organization and attention to detail while managing time Typed at a speed of 55 WPM and operated office equipment proficiently