Vibha Purohit
Brampton,Canada
Summary
I would like to work full time/part time where, I can contribute to the growth and prosperity of organization by sharing knowledge and ideas.Experienced Sr.Showroom Executive with background working in fast-paced shipping environments moving merchandise of diverse sizes and types. Keeps work areas neat with strong housekeeping skills. Organized, dedicated and focused on going above and beyond requirements to contribute to team success.
Overview
9
9
years of professional experience
Work History
Admin head/Hr executive
Simbalian cycling community
Ahmedabad
09.2020 - 01.2022
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Sorted and distributed office mail and recorded incoming shipments for corporate records.
SR.Showroom executive
Sunhearrt ceramic pvt.ltd.
Ahmedabad
05.2019 - 08.2020
- Collaborated with back-office team members to facilitate seamless business execution.
- Enhanced customer satisfaction by streamlining communication channels and improving response times.
- Conducted regular meetings with team to discuss issues, concerns and updates.
- Established long-term client relationships through consistent delivery of high-quality products and services.
- Assisted in employee appraisals, promotions and terminations based on performance reviews.
- Directed global expansion efforts leading to increased brand recognition in international markets.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Office Assistant/Front Desk Receptionist
Bajaj Tiles LTD.
Ahmedabad
04.2014 - 04.2019
- Completed clerical tasks such as filing, copying, and distributing mail.
- Interacted with customers by phone, email, or in-person to provide information.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Enhanced office efficiency by managing schedules, organizing files, and maintaining a clean workspace
- Maintained and updated office records, both digital and physical.
- Increased customer satisfaction by providing professional and courteous front desk support.
- Ordered office supplies and kept office stocked with needed resources to operate smoothly.
- Submitted employee payroll documentation monthly to avoid errors and kept employees paid accurately and on time.
Project Trainer & Developer
Tops Technologies.
04.2013 - 04.2014
- Facilitated students in the development of their academic projects and e-assessments
- Instructed students on PHP, Web Designing, C & C++ using performance management tools
- Implemented social networking strategies to enhance student engagement
- Utilised virtual labs for optimal learning experiences.
Education
Msc CS (Computer science) -
Ganpat University
P.G .D.C.A(NGU) -
Gujarat
B.A (NGU) -
P.K Kotawala arts college
Skills
- Proficient and experienced user of Microsoft office products and applications, PowerPoint and Internet
- Self-Motivated and Independent
- Punctual and Reliable
- Shipping and receiving
- Microsoft Office Suite
- Material Handling
Employment Skills
- Excellent verbal and communication skills.
- Built up strong relationships at all levels, including very senior members of Retail or Manufacturing Company.
- Ability to provide outstanding customer and client service by serving them in a fast, efficient, and timely manner.
- Honest, reliable, and great Team worker and help to build customer relationships and loyalty.
- Give attention to details and assist in problem-solving or resolving conflicts.
- Answered the questions with ease and politeness both in person as well as in a telephonic conversation.
- Diligent and fast learner with the ability to easily pick up things.
- Dealt with diverse kinds of people with ease and politeness.
Timeline
Admin head/Hr executive
Simbalian cycling community
09.2020 - 01.2022
SR.Showroom executive
Sunhearrt ceramic pvt.ltd.
05.2019 - 08.2020
Office Assistant/Front Desk Receptionist
Bajaj Tiles LTD.
04.2014 - 04.2019
Project Trainer & Developer
Tops Technologies.
04.2013 - 04.2014
Msc CS (Computer science) -
Ganpat University
P.G .D.C.A(NGU) -
Gujarat
B.A (NGU) -
P.K Kotawala arts college