Vianney Arellano
Van Nuys
Summary
Entry level graduate with retail merchandising experience, seeking to transition into market research. Interested in consumer behavior and data driven trends to support strategic marketing decisions.
Overview
11
11
years of professional experience
Work History
Operations Specialist
Petco
Sherman Oaks
08.2015 - Current
- Performed weekly cycle counts and participated in annual stocktake to maintain accurate inventory
- Executed planograms alongside team, oftentimes finding creative solutions to accommodate unique store layout
- Assisted in handling of product pricing and labeling to remain up to date in a timely manner
- Fulfilled online and in-store orders, prepared shipments, and unloading weekly shipments of new product
- Maintained clean and safe animal habitats to ensure the animals' well-being
- Delivered friendly customer service by assisting with product selection, care questions, and purchases
Servive Team Member
El Pollo Loco
Van Nuys
02.2014 - 08.2015
- Supported both front and back of house operations such as food preparation with focus on quality, cleanliness, and adhering to food safety practices
- Trained new team members on food prep, safety protocols, and accurately counting cash registers
- Maintained a clean and organized lobby
Education
Bachelor - Psychology
California State University Northridge
Northridge, CA05-2020
Associate of Arts - Psychology
Los Angeles Pierce College
Woodland Hills05-2016
Skills
- Planogram execution
- Microsoft Excel
- Customer service
- Team based work ethic
- Effective communication
- Documentation accuracy
- Quantitative skills
- Survey design
Timeline
Operations Specialist
Petco
08.2015 - Current
Servive Team Member
El Pollo Loco
02.2014 - 08.2015
Bachelor - Psychology
California State University Northridge
Associate of Arts - Psychology
Los Angeles Pierce College
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