Vianey Villasenor
Long Beach,CA
Summary
Four years of experience in food service with a focus on team management and customer engagement. Proven track record of rapidly mastering new processes and improving customer relationships. Consistently maintaining professionalism while representing establishments. Authorized to work in the US for any employer.
Overview
6
6
years of professional experience
Work History
Packer
DENSO Auto Parts
08.2021 - 10.2022
- Maintained a clean and organized work environment, promoting safety and productivity.
- Proved successful working within tight deadlines and a fast-paced environment.
- Maintained neat and organized work area to safeguard items and comply with cleanliness standards.
- Managed workload effectively under pressure during peak periods while maintaining focus on quality control measures.
- Trained new employees on proper packing and labeling techniques and to apply best practices.
- Supported training efforts for new team members, sharing knowledge of best practices for successful packing operations.
- Enhanced order accuracy by carefully picking and packing items per customer specifications.
- Printed labels, packaged boxes, and loaded into outbound containers.
- Pulled orders quickly to maintain demanding productivity goals.
- Took on extra hours and shifts during busy periods to meet tight shipping deadlines.
- Reduced shipping errors by thoroughly checking each item before packaging for shipment.
- Maintained warehouse cleanliness and safety, conducting regular inspections to prevent hazards or accidents.
- Consistently met daily quotas while maintaining high-quality standards in product handling during the picking process.
- Demonstrated ability to multitask while maintaining attention to detail, resulting in more accurate order fulfillment rates over time.
- Collaborated with team members to improve overall productivity and meet tight deadlines in a fast-paced environment.
- Picked and packed order items.
- Kept work areas neat, clean and free from debris.
- Followed orders precisely for correct items, sizes and quantities.
- Prepared and checked outbound shipments for accuracy.
- Reviewed order slips, picked products and staged merchandize to be shipped.
Shift Leader
Jersey Mike's Subs
08.2016 - 06.2021
- Compiled and balanced cash receipts at end of day or shift.
- Handled cash transactions and prepared deposits efficiently.
- Supervised kitchen and dining area cleaning to ensure cleanliness standards.
- Estimated ingredients and supplies necessary for recipe preparation.
- Resolved customer complaints to enhance food service experience.
- Specified food portions, courses, production sequences, and workstation arrangements.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
Education
High school diploma -
Lakewood High School
Lakewood06.2017
Skills
- Shift management
- Food service and preparation
- Cash handling and POS
- Food safety and handling
- Culinary skills
Languages
English
Professional Working
Spanish
Professional Working
Timeline
Packer
DENSO Auto Parts
08.2021 - 10.2022
Shift Leader
Jersey Mike's Subs
08.2016 - 06.2021
High school diploma -
Lakewood High School
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