Vianey Peixoto-Arredondo
Corona
Summary
Professional in retail management with solid background in operations and leadership. Known for optimizing store performance through effective team collaboration and strategic planning. Strong in inventory management, customer service, and staff training. Adaptable to changing environments, ensuring consistent achievement of business goals.
Overview
10
10
years of professional experience
Work History
Merchandise Associate
Disneyland Resort
05.2024 - Current
- Transported merchandise to sales floor and restocked shelves, racks and bins.
- Increased customer satisfaction by providing exceptional service and maintaining a clean, organized sales floor.
- Removed damaged, out-of-code, not-in-set and discontinued items from displays.
- Answered customer questions regarding store merchandise, department information, and pricing.
- Utilized strong communication skills to work effectively with team members and resolve customer concerns promptly.
Lead Sales Key Holder
Disney Store
06.2019 - 05.2024
- Acted as the primary point of contact for store management during times of absence, taking responsibility for all aspects of location operations.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment.
- Enhanced customer satisfaction through exceptional service, product knowledge, and personalized attention.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
- Performed inventory control procedures to manage stock.
- Trained, coached, and mentored new sales associates for maximum performance.
- Handled cash register operations and customer transactions to process payments.
Assistant Store Manager
Disney Store
02.2017 - 05.2019
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Implemented visual merchandising strategies to improve product presentation and increase sales conversions.
Lead Sales Key Holder
Disney Store
07.2015 - 02.2017
- Enhanced customer satisfaction through exceptional service, product knowledge, and personalized attention.
- Facilitated successful promotional events by coordinating logistics, marketing efforts, and staff participation to maximize results.
- Acted as the primary point of contact for store management during times of absence, taking responsibility for all aspects of location operations.
- Led team meetings regularly to review sales goals/targets as well as track individual progress towards said objectives.
- Implemented creative visual merchandising displays that attracted customers'' attention and promoted sales growth.
- Streamlined store operations by effectively managing merchandise inventory and optimizing floor layouts.
Visual Merchandiser
Forever 21
06.2015 - 02.2017
- Worked with store managers to implement new displays, promotions and store layout changes.
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Monitored and replenished display inventory and restructured according to available stock.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
Education
Associate of Arts - Sociology
Contra Costa College
San Pablo, CA05-2014
Associate of Arts - Liberal Arts And Sciences
Contra Costa College
San Pablo, CA05-2014
Skills
- Visual merchandising
- Goal-oriented mindset
- Customer service and engagement
- Retail operations
- Team building and leadership
Languages
Spanish
Native or Bilingual
Timeline
Merchandise Associate
Disneyland Resort
05.2024 - Current
Lead Sales Key Holder
Disney Store
06.2019 - 05.2024
Assistant Store Manager
Disney Store
02.2017 - 05.2019
Lead Sales Key Holder
Disney Store
07.2015 - 02.2017
Visual Merchandiser
Forever 21
06.2015 - 02.2017
Associate of Arts - Sociology
Contra Costa College
Associate of Arts - Liberal Arts And Sciences
Contra Costa College
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