Vianey Matadamas Lopez
San Jose
Summary
Reliable Manager demonstrating high level of ownership and initiative. Possessing exceptional work ethic and desire to go above and beyond to exceed company expectations. Offering knack for building productive working relationships. Successful in fast-paced, deadline-driven environments to manage goals and team development. History of thriving in team-oriented environments.
Overview
3
3
years of professional experience
2023
2023
years of post-secondary education
Work History
McDonalds Manager
Lemus management
San Jose
07.2023 - Current
- Managed daily operations to ensure team efficiency and productivity.
- Developed and implemented staff training programs for skill enhancement.
- Coordinated project timelines and resources for successful completion.
- Trained employees on additional job positions to maintain coverage of roles.
- Provided leadership during times of organizational change or crisis situations.
- Assigned tasks to associates to fit skill levels and maximize team performance.
McDonalds Crew Member
Cam-bas
San Jose
09.2022 - 03.2025
- Provided exceptional customer service in fast-paced dining environment.
- Operated kitchen equipment to prepare menu items efficiently.
- Maintained cleanliness and organization of workstations and dining areas.
- Stocked supplies and verified inventory levels for kitchen needs.
- Followed food safety guidelines to maintain quality standards.
- Collaborated with team to create a positive dining experience for guests.
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Served food quickly for positive guest experiences.
- Completed opening and closing tasks such as setting up workstations, cleaning surfaces and restocking supplies.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Organized and restocked supplies to support operations and team productivity.
- Resolved customer complaints in a professional manner.
- Interacted pleasantly with guests to deliver quality customer service.
- Packaged menu items into bags or trays and placed drink orders into carriers.
Education
Andrew P. Hill High School
San Jose, CASkills
- Staff training
- Team leadership
- Food safety compliance
- Customer relationship management
- Time management
- Effective communication
- Problem solving
- Decision making
Languages
Spanish
Native/ Bilingual
Timeline
McDonalds Manager
Lemus management
07.2023 - Current
McDonalds Crew Member
Cam-bas
09.2022 - 03.2025
Andrew P. Hill High School