Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes.
Overview
7
7
years of professional experience
Work History
Executive Assistant
NorCal Home Health Services
Pleasanton
01.2023 - 04.2025
Answered telephone calls from customers or clients providing assistance where necessary.
Maintained confidential records and files related to executive operations.
Assisted in organizing conferences, seminars and other events as directed by the executives.
Prepared reports, presentations, agendas, minutes, and other documents as needed by the executive staff.
Server
Salvage Restuarant
Bogota
01.2021 - 02.2025
Maintained records of transactions made during shift as required by law or company policy.
Checked food before serving it to customers.
Responded efficiently to guest inquiries and complaints in a professional manner.
Provided excellent customer service to ensure satisfaction.
Permanent Makeup Artist
Dani Valero Makeup Studio
Bogota
03.2018 - 02.2023
Conducted consultations with clients to determine desired look.
Developed relationships with potential clients through networking events or referrals.
Mixed pigments according to client's desired color and shape.
Designed custom looks based on customer preferences.
Provided pre-procedure instructions to ensure a successful outcome.
Provided permanent makeup services to clients, such as eyeliner and lip color.
Recommended products tailored to specific skin types and conditions.
Sanitized tools and equipment before use.
Handled sensitive skin issues with care, recommending suitable products.
Physical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health AgenciesPhysical Therapist Assistant at Nurse Home Care/Community Home Health Services/Allegiance Home Health/Pinnacle/Preferred Home Care of Florida Home Health Agencies