Viana Zamora
Salida
Summary
Customer- focused individual with five years providing warm, inviting customer service in retail sales.
Overview
6
6
years of professional experience
Work History
Extended Day Care
Modesto Christian Elementary
08.2023 - Current
- Used wide range of teaching methods to enhance child's abilities.
- Enhanced student engagement in the Extended Day Program by developing creative and interactive activities.
- Communicated effectively with parents, addressing concerns and providing updates on their child''s progress in the program.
- Assisted in the development of a school-wide tutoring program, offering additional academic support to students who needed it.
- Enforced rules and guidelines by setting clear, concise and enforceable limits.
- Monitored and maintained cleanliness and safety to meet program regulations.
Sales Associate
Forever 21
11.2021 - 06.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Helped customers locate products and checked store system for merchandise at other sites.
- Worked to meet or exceed special targets for credit card applications, special donations and specific product promotions.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
Sales Associate
Farmers Feed
05.2018 - 11.2021
- Prepared merchandise for sales floor by pricing or tagging.
- Help with opening and closing procedures.
- Support loss prevention efforts by monitoring suspicious behavior and accurately keying transactions.
- Watch store shelves and aisles for unkempt needs, including organized products and cleaning up spills.
- Unbox and restock merchandise into attractive displays.
- Engage customers and build connections to drive long term sales.
Education
High School Diploma -
Turlock High School
Turlock, CA06.2023
Skills
- Customer Service
- Merchandising
- Creative Thinking
- Problem Solving
- Cleaning Techniques
- Teamwork
- Time Management
- Interpersonal Skills
Timeline
Extended Day Care
Modesto Christian Elementary
08.2023 - Current
Sales Associate
Forever 21
11.2021 - 06.2023
Sales Associate
Farmers Feed
05.2018 - 11.2021
High School Diploma -
Turlock High School