Vi Nguyen
Niagara Falls,ON
Summary
Dedicated Housekeeping with a passion for excellence in hotel cleanliness and guest service. Identifying and responding to guests’ needs, proactive in maintaining inventory of cleaning supplies, and committed to ensuring a memorable stay through outstanding attention to detail in all housekeeping duties. Skilled at performing basic cleaning duties, deep sanitation, organizing spaces, and tending to general housekeeping tasks in a time efficient manner. Committed to providing clients with superior service and satisfaction.
Overview
3
3
years of professional experience
Work History
Housekeeper
Wyndham Garden Niagara Falls Hotel
07.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Reduced need for chemical cleaners by implementing green cleaning techniques, promoting healthier living space.
- Collected trash and moved garbage cans from kitchen areas to pick-up stations.
- Returned emptied garbage receptacles to proper locations.
- Operated electronic backpack vacuums and floor sweepers.
- Cleaned and stocked guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Collaborated with other housekeeping staff to complete tasks efficiently and effectively.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained a spotless environment for guests through diligent daily housekeeping tasks.
- Upheld high standards of sanitation in common areas, contributing to an inviting atmosphere for guests.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
- Dusted picture frames and wall hangings with cloth.
- Verified cleanliness and organization of storage areas and carts.
- Streamlined laundry operations, sorting and treating items according to fabric care specifications.
- Changed bed linens and collected soiled linens for cleaning.
- Restocked towels and amenities in bathrooms, bedrooms and kitchen spaces.
- Restocked cleaning storage cabinets, carts and baskets for easy use.
- Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
- Emptied waste paper and other trash from premises and moved to appropriate receptacles.
House Cleaner
Cao Phuoc Thinh Store
01.2022 - 03.2023
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Created spotless surfaces by dusting, sweeping, vacuuming and mopping.
- Mopped hardwood, laminate, ceramic, vinyl, glass and wood surfaces.
- Maintained a safe working environment through proper use of cleaning products and equipment.
- Delivered quality customer service to address urgent needs and cleaning requests.
- Slid beds, sofas, and other furniture aside to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
- Assisted fellow house cleaners when needed during busy periods or staff shortages.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Disposed of trash and recyclables each day to avoid waste buildup.
- Washed and put away kitchen dishes, utensils and glassware.
- Hang, cleaned and rehung draperies to maintain freshness.
Education
High School Diploma -
Loc Phat High School
Viet Nam07.2021
Skills
Teamwork
Housekeeping
Cleaning and organizing abilities
Customer Service
Childcare support
Pet care assistance
Team Support and Collaboration
Professional and Courteous
Guest Service and Support
Languages
English
Limited Working
Timeline
Housekeeper
Wyndham Garden Niagara Falls Hotel
07.2023 - Current
House Cleaner
Cao Phuoc Thinh Store
01.2022 - 03.2023
High School Diploma -
Loc Phat High School
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