Vhavna Damai
San Francisco
Summary
Dynamic professional with a proven track record in mentorship at FPC Bryant's RDAP Program, enhancing mentee performance through effective leadership and active listening. Skilled in client scheduling and fostering trust-based relationships, I excel in creating supportive environments that drive personal growth and achievement. Adaptable and detail-oriented, I thrive in fast-paced settings.
Overview
9
9
years of professional experience
Work History
Mentor
FPC Bryant- RDAP Program
01.2024 - 11.2024
- Served as a role model for professionalism, integrity, and dedication within the mentorship program environment.
- Enhanced mentee performance by providing personalized guidance and support.
- Served as role model for mentees by demonstrating strong values and ethical standards.
- Guided mentees in overcoming challenges by sharing personal experiences and offering practical advice.
- Offered constructive feedback on mentee progress, enabling them to refine their skills and enhance their potential.
- Monitored mentee performance consistently, identifying areas of improvement and adjusting mentorship approaches accordingly.
- Developed trust-based relationships with mentees through active listening and empathetic communication.
Dog Groomer
GU Groomer
01.2018 - 12.2022
- Skillfully managed difficult pets using patience and expert handling techniques, ensuring a stress-free experience for both animals and their owners.
- Maintained a clean, safe, and hygienic work environment for optimal pet care and customer satisfaction.
- Followed effective process for bathing and grooming dogs to remove dirt, loose hair, parasites, and hair mats.
- Developed strong relationships with clients, fostering trust in the quality and consistency of grooming services provided.
- Greeted pet owners and went over available services, outlined costs, and determined special needs of animals under care.
- Managed appointment scheduling efficiently, ensuring timely service delivery to maximize daily productivity.
- Carefully clipped nails and trimmed hair around pads and paws, using gentle approach for anxious pets.
Server
Capricciosa Restaurant
01.2016 - 02.2018
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
- Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
- Bussed and reset tables to keep dining room and work areas clean.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
Education
High School Diploma -
John F. Kennedy High School
Tamuning, Guam08-2012
Skills
- Teamwork and collaboration
- Effective leadership
- Team collaboration
- Organization
- Client scheduling
- Customer support
- Problem-solving
- Time management
- Attention to detail
- Flexible and adaptable
Timeline
Mentor
FPC Bryant- RDAP Program
01.2024 - 11.2024
Dog Groomer
GU Groomer
01.2018 - 12.2022
Server
Capricciosa Restaurant
01.2016 - 02.2018
High School Diploma -
John F. Kennedy High School
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