Vicky Fryer
Shelburne,Canada
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Assistant Food and Beverage Manager
TPC Toronto @ Osprey Valley
02.2025 - Current
- Assisted in menu development, incorporating seasonal ingredients and trending flavors to appeal to a diverse clientele.
- Partnered with marketing teams to create promotional materials that highlighted new menu items or limited-time offers designed to attract guests'' attention.
- Enhanced customer satisfaction by efficiently managing food and beverage operations and providing exceptional service.
- Mentored junior team members, fostering professional growth opportunities through guidance and constructive feedback.
- Developed strong relationships with vendors to negotiate favorable pricing and delivery schedules for products.
Food and Beverage Supervisor
TPC @ Osprey Valley
08.2024 - 02.2025
- Enhanced customer satisfaction by efficiently managing food and beverage orders, ensuring prompt service and accurate delivery.
- Demonstrated adaptability by effectively adjusting to sudden changes in customer volume or staffing levels while maintaining exceptional service quality..
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Planned and executed promotions and special events in close collaboration with management.
Server/Bartender
TPC @ Osprey Valley
04.2024 - 07.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Bartender/Server
The Tipsy Fox
12.2021 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
Manager on Duty
St. Louis Bar and Grill
09.2018 - 11.2019
- Trained employees in essential job functions.
- Responded to customer concerns by providing friendly, knowledgeable support, and maintaining composure and professionalism.
- Handled employee-related issues to improve performance, professional conduct, and attendance reliability.
- Provided exceptional customer service, addressing concerns promptly and ensuring repeat business from satisfied clients.
Skills
- Operational efficiency
- Event marketing
- Vendor relations
- Special events planning
- Bar Management
- Staff Supervision
- Team Collaboration
- Project management
- Event planning
Certification
- Smart Serve
- Food Handling Certification
Timeline
Assistant Food and Beverage Manager
TPC Toronto @ Osprey Valley
02.2025 - Current
Food and Beverage Supervisor
TPC @ Osprey Valley
08.2024 - 02.2025
Server/Bartender
TPC @ Osprey Valley
04.2024 - 07.2024
Bartender/Server
The Tipsy Fox
12.2021 - 08.2023
Manager on Duty
St. Louis Bar and Grill
09.2018 - 11.2019
Volunteer
Shelburne Muskies Board - Events and Fundraising. July 2025 - Current
Event and Fundraising Coordinator for Autism Ontario September 2020-August 2022