Experienced with strategic planning, financial management, and team leadership. Utilizes innovative approaches to streamline operations and drive growth. Track record of building strong relationships with stakeholders to ensure business success.
Overview
4
4
years of professional experience
Work History
Business Owner
Vevan Logistics
06.2023 - Current
Established strong customer relationships through excellent communication and attentive service.
Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
Managed financial operations to ensure fiscal responsibility, including budgeting, forecasting, and financial reporting.
Drove revenue growth with innovative sales strategies, understanding customer needs and market trends.
Led company through successful rebranding initiative, refreshing image and attracting broader customer base.
Delivery Manager
livromatic
04.2021 - 06.2023
Managed performance issues with delivery team members.
Maintained positive relationships with clients to meet deadlines for service delivery.
Monitored staff and organization of delivery department.
Coached delivery teams to take accountability for delivery, risk and issue management.
Coordinated with customers to plan efficient or special deliveries.
Inspected deliveries for improper preparation and resolved concerns quickly to maintain schedules.
Developed team environment to support engagement and high performance.
Facilitated execution roadmaps to promote continuous improvement, knowledge sharing, teamwork, collaboration and positive employee experiences.
Tracked service metrics, managing budgets and troubleshooting technical issues.
Delivered shipments promptly to maintain effective customer relationships and bolster future business opportunities.
Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)Health & Safety and Facilities Manager at GXO Logistics (previously Clipper Logistics)