VETRIVEL AP
Tirupur,Tamilnadu
Summary
Motivated sales manager with 10 years of experience seeking to leverage the knowledge of products and customer service skills to motivate a team of sales professionals to exceed goals and increase revenue. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
Jio Fiber
5 2021 - 2 2024
- Manage end-to-end JioFiber business at the unit Level
- Ensure right manpower availability as per the scope
- Provide necessary on the job training and performance coaching
- Achieve sales target for FTTH business at the Unit/Territory and at individual level
- Drive sales through other channels like general trade, sales partners etc
- Conduct programs and campaigns for customer acquisition and engagement
- Acquire building and society permissions for the assigned Unit/Territory
- Maintain desired level of Customer Satisfaction Index
- Build relations with local authorities and handle any unforeseen situations and escalations.
Deputy Manager
HDFC Bank Ltd
09.2019 - 12.2020
- Assist customers daily in opening and closing accounts, and cross-sell related products such as overdraft protection; refer other sales opportunities such as college financial planning to appropriate personal banker
- Help customers with tasks such as resolving account issues, putting in special account instructions, making wire and telephone transfers, and handling stop payments
- Meet with manager to set and exceed sales goals for a diverse customer base
- Help customers understand what is happening with their money and to feel confident in the bank’s ability to help
- Take over bank teller duties when needed, maintaining top quality in front-line coverage
- Maintain professional appearance and behavior for customers at all times.
Client Relationship Partner
Yes Bank Ltd
05.2018 - 07.2019
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g
- Sales, engineers, senior management) to address customers’ needs.
Business Development Executive
IndusInd Bank Ltd
06.2016 - 03.2018
- To acquire New to Bank Customers and pursue new business relationships
- To reach out to High Net - worth individuals
- To increase the customer base by developing business relationships with existing customers
- Acquire new business by selling Banking products like Savings Account, Current Account, Debit/Credit cards and IPG & Asset products
- Finding new customers from open market by travelling within the local area/branch allotted.
Marketing Executive
Angel Broking Ltd
12.2010 - 12.2015
- Responsible for new client acquisition, building new relationships and increasing depth in existing relationships with clients
- Will be responsible for primarily selling Equity based investment products
- Responsible for identifying customer needs, assessing their risk appetite and providing them investment options
- Responsible for achieving targets as assigned by the organization on a monthly basis
- Set sales and revenue targets and work diligently to meet them
- Provide regular updates to the immediate superior as an when required
- Ensure both the company and clients adhere to contract terms.
Education
MBA - Marketing Management
ICFAI National College
Coimbatore 05.2001 - 05.2009
B.S(Fashion Apparel Management) - undefined
NIFT-TEA Knitwear Fashion Institute, Tirupur, Alagappa University
Higher Secondary Course - undefined
Kathiravan Matric Hr.Sec.School, Tirupur, School
Secondary Schooling Leaving Certificate - undefined
Kathiravan Matric Hr.Sec.School, Tirupur, School
Skills
Knowledge of IT tools usage
Personal Information
- Father's Name: S.R.Palanisami
- Date of Birth: 10/08/1986
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Work Preference
Work Type
Full TimeWork Location
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementFlexible work hoursPersonal development programsTimeline
Deputy Manager
HDFC Bank Ltd
09.2019 - 12.2020
Client Relationship Partner
Yes Bank Ltd
05.2018 - 07.2019
Business Development Executive
IndusInd Bank Ltd
06.2016 - 03.2018
Marketing Executive
Angel Broking Ltd
12.2010 - 12.2015
MBA - Marketing Management
ICFAI National College
05.2001 - 05.2009
Assistant Manager
Jio Fiber
5 2021 - 2 2024
B.S(Fashion Apparel Management) - undefined
NIFT-TEA Knitwear Fashion Institute, Tirupur, Alagappa University
Higher Secondary Course - undefined
Kathiravan Matric Hr.Sec.School, Tirupur, School
Secondary Schooling Leaving Certificate - undefined
Kathiravan Matric Hr.Sec.School, Tirupur, School
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