VETRIVEL AP
Tirupur,Tamilnadu
Summary
Motivated sales manager with 10 years of experience seeking to leverage the knowledge of products and customer service skills to motivate a team of sales professionals to exceed goals and increase revenue. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen. Assists senior managers with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands.
Overview
10
10
years of professional experience
8
8
years of post-secondary education
2
2
Languages
Work History
Assistant Manager
Jio Fiber
Coimbatore
5 2021 - 2 2024
- Manage end-to-end JioFiber business at the unit Level
- Ensure right manpower availability as per the scope
- Provide necessary on the job training and performance coaching
- Achieve sales target for FTTH business at the Unit/Territory and at individual level
- Drive sales through other channels like general trade, sales partners etc
- Conduct programs and campaigns for customer acquisition and engagement
- Acquire building and society permissions for the assigned Unit/Territory
- Maintain desired level of Customer Satisfaction Index
- Build relations with local authorities and handle any unforeseen situations and escalations.
Deputy Manager
HDFC Bank Ltd
Coimbatore
09.2019 - 12.2020
- Assist customers daily in opening and closing accounts, and cross-sell related products such as overdraft protection; refer other sales opportunities such as college financial planning to appropriate personal banker
- Help customers with tasks such as resolving account issues, putting in special account instructions, making wire and telephone transfers, and handling stop payments
- Meet with manager to set and exceed sales goals for a diverse customer base
- Help customers understand what is happening with their money and to feel confident in the bank’s ability to help
- Take over bank teller duties when needed, maintaining top quality in front-line coverage
- Maintain professional appearance and behavior for customers at all times.
Client Relationship Partner
Yes Bank Ltd
Tirupur
05.2018 - 07.2019
- Build relationships with key employees among customers
- Create plans to address clients’ business needs
- Advise clients on creating profitable processes
- Schedule regular meetings with customers to ensure they are satisfied
- Act as point of contact for complaints and escalate issues as appropriate
- Help sales team up-sell or cross-sell services and products
- Ensure both the company and clients adhere to contract terms
- Study competition to find new ways to retain customers
- Set sales and revenue targets and work diligently to meet them
- Collaborate with internal teams (e.g
- Sales, engineers, senior management) to address customers’ needs.
Business Development Executive
IndusInd Bank Ltd
06.2016 - 03.2018
- To acquire New to Bank Customers and pursue new business relationships
- To reach out to High Net - worth individuals
- To increase the customer base by developing business relationships with existing customers
- Acquire new business by selling Banking products like Savings Account, Current Account, Debit/Credit cards and IPG & Asset products
- Finding new customers from open market by travelling within the local area/branch allotted.
Marketing Executive
Angel Broking Ltd
12.2010 - 12.2015
- Responsible for new client acquisition, building new relationships and increasing depth in existing relationships with clients
- Will be responsible for primarily selling Equity based investment products
- Responsible for identifying customer needs, assessing their risk appetite and providing them investment options
- Responsible for achieving targets as assigned by the organization on a monthly basis
- Set sales and revenue targets and work diligently to meet them
- Provide regular updates to the immediate superior as an when required
- Ensure both the company and clients adhere to contract terms.
Education
MBA - Marketing Management
ICFAI National College
Coimbatore 05.2001 - 05.2009
B.S(Fashion Apparel Management) - undefined
NIFT-TEA Knitwear Fashion Institute, Tirupur, Alagappa University
Higher Secondary Course - undefined
Kathiravan Matric Hr.Sec.School, Tirupur, School
Secondary Schooling Leaving Certificate - undefined
Kathiravan Matric Hr.Sec.School, Tirupur, School
Skills
Knowledge of IT tools usage
Planning and organizing skills
Liaisoning skills
Communication skills
Team management skills
Sales orientation
Customer focus
Solution mindset
Operations Management
Product and service knowledge
Employee Performance Evaluations
Cost Reduction
Task Delegation
Employee Scheduling
Personal Information
- Father's Name: S.R.Palanisami
- Date of Birth: 10/08/1986
- Gender: Male
- Nationality: Indian
- Marital Status: Single
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteHybridImportant To Me
Company CultureWork-life balanceCareer advancementFlexible work hoursPersonal development programsTimeline
Deputy Manager
HDFC Bank Ltd
09.2019 - 12.2020
Client Relationship Partner
Yes Bank Ltd
05.2018 - 07.2019
Business Development Executive
IndusInd Bank Ltd
06.2016 - 03.2018
Marketing Executive
Angel Broking Ltd
12.2010 - 12.2015
MBA - Marketing Management
ICFAI National College
05.2001 - 05.2009
Assistant Manager
Jio Fiber
5 2021 - 2 2024
B.S(Fashion Apparel Management) - undefined
NIFT-TEA Knitwear Fashion Institute, Tirupur, Alagappa University
Higher Secondary Course - undefined
Kathiravan Matric Hr.Sec.School, Tirupur, School
Secondary Schooling Leaving Certificate - undefined
Kathiravan Matric Hr.Sec.School, Tirupur, School