Summary
Overview
Work History
Education
Skills
Languages
Software
Timeline
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Veronika Skihar

Toronto,ON

Summary

Proven leader in business development with a track record of exceeding sales goals at Lavit Company. Skilled in financial planning and data-driven decision-making, adept at fostering new customer relationships and driving competitive analysis to achieve results. Detail-oriented and proactive Banking Assistant with hands-on experience gained through a COOP placement at Privat Bank. Equipped with an Intermediate Certificate in Banking Operations, demonstrating a solid understanding of banking procedures and regulations. Adept at handling daily transactions, customer inquiries, and supporting branch operations with a focus on accuracy and efficiency. Committed to delivering excellent customer service and maintaining high standards of confidentiality.

Overview

3
3
years of professional experience

Work History

Manager of Business Development and Sales

Lavit Company
02.2023 - 07.2024
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Built diverse sales pipeline to exceed quota targets.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Conducted market research to discover new leads, opportunities and messaging.
  • Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
  • Qualified leads by scheduling introductory discovery meetings and calls.

Customer Service Representative

Dnister
08.2022 - 01.2023
  • Responded to customer requests for products, services, and company information.
  • Liaised with sales, marketing, and management teams to develop solutions and accomplish shared objectives.
  • Cross-trained and backed up other customer service managers.
  • Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.

Manager of Business Development and Sales

Lavit Company
11.2021 - 06.2022
  • Built diverse sales pipeline to exceed quota targets.
  • Achieved sales goals and service targets by cultivating and securing new customer relationships.
  • Collaborated with sales, marketing and other internal teams to meet shared goals.
  • Conducted market research to discover new leads, opportunities and messaging.
  • Aligned company goals with customer outcomes and increased satisfaction by automating contact management systems.

Banking and Finance COOP

Privat Bank
08.2021 - 10.2021
  • Assessed client financial situation by gathering information regarding investments, asset allocation, savings and tax planning.
  • Developed financial strategies by guiding client to establish financial goals and matching goals to appropriate financial plans.
  • Provided financial management information by preparing financial status analysis and reports.
  • Monitored clients' financial situation by tracking changes in wealth and life circumstances, analyzing financial plan results and identifying and evaluating new financial strategies.

Education

Junior Specialist's Diploma - Finance, Banking And Insurance

Applied College of Chernivtsi National University
Chernivtsi, Ukraine
06.2021

Intermediate Certificate - Banking Operations

Privat Bank Junior School
Chernivtsi, Ukraine
07.2018

High School Diploma -

Chernivtsi School 2
Chernivtsi, Ukraine
06.2018

Skills

  • Data-driven decision-making
  • Sales Presentations
  • Competitive Analysis
  • Territory Management
  • Operations Management
  • Account Management
  • Financial Planning
  • Portfolio Management
  • Credit analysis
  • Account Servicing
  • Financial Forecasting
  • Cash Handling

Languages

English
Full Professional
Ukrainian
Native or Bilingual
Russian
Native or Bilingual
Polish
Professional Working

Software

Word

Excel

Microsoft Project

Photoshop

Canva

Timeline

Manager of Business Development and Sales

Lavit Company
02.2023 - 07.2024

Customer Service Representative

Dnister
08.2022 - 01.2023

Manager of Business Development and Sales

Lavit Company
11.2021 - 06.2022

Banking and Finance COOP

Privat Bank
08.2021 - 10.2021

Junior Specialist's Diploma - Finance, Banking And Insurance

Applied College of Chernivtsi National University

Intermediate Certificate - Banking Operations

Privat Bank Junior School

High School Diploma -

Chernivtsi School 2
Veronika Skihar